Difference between revisions of "Edge Customer Service"

From ESS-WIKI
Jump to: navigation, search
Line 11: Line 11:
 
= Projects =
 
= Projects =
  
{| border="1" cellspacing="1" cellpadding="1" style="width: 767px;"
+
{| border="1" cellspacing="1" cellpadding="1" style="width: 1018px;"
 
|-
 
|-
 
| style="width: 47px;" | Item
 
| style="width: 47px;" | Item
| style="width: 172px;" | Project Name
+
| style="width: 146px;" | Project Name
| style="width: 87px;" | Customer
+
| style="width: 71px;" | Customer
 
| style="width: 73px;" | PM
 
| style="width: 73px;" | PM
 
| style="width: 59px;" | AE
 
| style="width: 59px;" | AE
Line 22: Line 22:
 
| style="width: 113px;" | Init / Update Date
 
| style="width: 113px;" | Init / Update Date
 
| style="width: 71px;" | Business
 
| style="width: 71px;" | Business
| style="width: 123px;" | Note
+
| style="width: 101px;" | Note
| style="width: 123px;" | Project link
+
| style="width: 236px;" | Project link
 
|-
 
|-
 
| style="width: 47px;" | 1
 
| style="width: 47px;" | 1
| style="width: 172px;" | Modbus Control at Edge Site
+
| style="width: 146px;" | Modbus Control at Edge Site
| style="width: 87px;" | 同欣
+
| style="width: 71px;" | 同欣
 
| style="width: 73px;" | Kurt.Ou
 
| style="width: 73px;" | Kurt.Ou
 
| style="width: 59px;" | Sammy.Hsu
 
| style="width: 59px;" | Sammy.Hsu
Line 34: Line 34:
 
| style="width: 113px;" | 2017/12/01
 
| style="width: 113px;" | 2017/12/01
 
| style="width: 71px;" | NRE x n
 
| style="width: 71px;" | NRE x n
| style="width: 123px;" | <br/>
+
| style="width: 101px;" | <br/>
| style="width: 123px;" | [[同欣_Modbus_Service-2017-12-x]]<br/>
+
| style="width: 236px;" | [[同欣_Modbus_Service-2017-12-x|同欣_Modbus_Service-2017-12-x]]<br/>
 
|-
 
|-
 
| style="width: 47px;" | 2
 
| style="width: 47px;" | 2
| style="width: 172px;" | Go-Service porting
+
| style="width: 146px;" | Go-Service porting
| style="width: 87px;" | 復盛
+
| style="width: 71px;" | 復盛
 
| style="width: 73px;" | Alan.Kao
 
| style="width: 73px;" | Alan.Kao
 
| style="width: 59px;" | Sammy.Hsu
 
| style="width: 59px;" | Sammy.Hsu
Line 46: Line 46:
 
| style="width: 113px;" | 2018/01/08
 
| style="width: 113px;" | 2018/01/08
 
| style="width: 71px;" | VIP ( -->)
 
| style="width: 71px;" | VIP ( -->)
| style="width: 123px;" | <br/>
+
| style="width: 101px;" | <br/>
| style="width: 123px;" | [[Fusheng-GoService-2018-01-08]]
+
| style="width: 236px;" | [[Fusheng-GoService-2018-01-08|Fusheng-GoService-2018-01-08]]
 
|-
 
|-
 
| style="width: 47px;" | 3
 
| style="width: 47px;" | 3
| style="width: 172px;" | Debug-Board&nbsp;
+
| style="width: 146px;" | Debug-Board&nbsp;
| style="width: 87px;" | 晨星
+
| style="width: 71px;" | 晨星
 
| style="width: 73px;" | Alan, Kurt
 
| style="width: 73px;" | Alan, Kurt
 
| style="width: 59px;" | Sammy.Hus
 
| style="width: 59px;" | Sammy.Hus
Line 58: Line 58:
 
| style="width: 113px;" | 2018/01/10
 
| style="width: 113px;" | 2018/01/10
 
| style="width: 71px;" | VIP
 
| style="width: 71px;" | VIP
| style="width: 123px;" | <br/>
+
| style="width: 101px;" | <br/>
| style="width: 123px;" | [[Mstar-DebugBoard-2018-01-10]]
+
| style="width: 236px;" | [[Mstar-DebugBoard-2018-01-10|Mstar-DebugBoard-2018-01-10]]
 
|}
 
|}
  

Revision as of 04:13, 15 January 2018

Edge Sense Customer Service  

CustomerServiceFlow2.jpg

Release 

  • Version Control - Traceable, 
  • Release Folder: eossfs/EdgeSense/Customer-Service / Download Site : ( Folder Naming Rule...)
  • Package Naming Rule :

Projects

Item Project Name Customer PM AE RD Status Init / Update Date Business Note Project link
1 Modbus Control at Edge Site 同欣 Kurt.Ou Sammy.Hsu Hank  6/8 DQC 2017/12/01 NRE x n
同欣_Modbus_Service-2017-12-x
2 Go-Service porting 復盛 Alan.Kao Sammy.Hsu Hank  3/8 FE 2018/01/08 VIP ( -->)
Fusheng-GoService-2018-01-08
3 Debug-Board  晨星 Alan, Kurt Sammy.Hus   -  2/8 ATE 2018/01/10 VIP
Mstar-DebugBoard-2018-01-10

Status: Customer Request (0.CR ) -> Function Requirment  ( 1.FR ) -> AE Technique Evaluation ( 2.ATE ) -> Feasibility Evaluation ( 3.FE ) -> Business Contract ( 4.BC ) -> eFlow ( 5. EF ) ->

SW Specification / Implement / pre-apha release / QA Cycle (6. DQC) -> Technique Transfer ( 7. TT ) -> Release & Service ( 8. RS )

Document

  • Sample of Draft SW Requirment - txt ( PM )
  • Sample of AE Evaluation Report - txt ( AE )
  • Sample of SW Specification and Schedule - google drive excel ( RD )
  • Sample of Release Note and User Guide - txt and wiki ( RD & AE )