Difference between revisions of "Edge Customer Service"

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= Document =
 
= Document =
  
*Sample of Draft User / Functional Requirment - txt ( PM )
+
User / Functional Requirment and Evaluation Solution ( PM / AE )
*Sample of AE Evaluation Report - txt ( AE )
+
 
 +
*[[Medai:[ProjectNam]_[Customer]_URS_[Ver].docx|Template]]
 +
 
 
*Sample of SW Specification and Schedule - google drive excel ( RD )
 
*Sample of SW Specification and Schedule - google drive excel ( RD )
 
*Sample of Release Note and User Guide - txt and wiki ( RD & AE )
 
*Sample of Release Note and User Guide - txt and wiki ( RD & AE )
 
[[Category:Editor]]
 
[[Category:Editor]]

Revision as of 08:49, 22 January 2018

Edge Sense Customer Service  

CustomerServiceFlow2.jpg

Release 

  • Version Control - Traceable, 
  • Release Folder: eossfs/EdgeSense/Customer-Service / Download Site : ( Folder Naming Rule...)
  • Package Naming Rule :
Package naming rule 01.png








Projects 

Item Project Name Customer PM AE RD Status  current / Total Init / Update Date Business Note Project link
1 Modbus Control at Edge Site 同欣 Kurt.Ou Sammy.Hsu Hank  6 / 8  DQC 2017/12/01 NRE x n
同欣_Modbus_Service-2017-12-x
2 Go-Service porting 復盛 Alan.Kao Sammy.Hsu Hank  3 / 8   FE 2018/01/08 VIP ( -->)
Fusheng-GoService-2018-01-08
3 Debug-Board  晨星 Alan, Kurt Sammy.Hus   -  2 / 8   ATE 2018/01/10 VIP
Mstar-DebugBoard-2018-01-10
4 ODBC Plugin Mirai Alan.Kao
Joshua.Hua 
Luke.Su   6 / 8   DQC 2018/01/16 NRE x n
Mirai-ODBC_Plugin-2018-01-16

Status: Customer Request (0.CR ) -> Function Requirment  ( 1.FR ) -> AE Technique Evaluation ( 2.ATE ) -> Feasibility Evaluation ( 3.FE ) -> Business Contract ( 4.BC ) -> eFlow ( 5. EF ) ->

SW Specification / Implement / pre-apha release / QA Cycle (6. DQC) -> Technique Transfer ( 7. TT ) -> Release & Service ( 8. RS )

Document

User / Functional Requirment and Evaluation Solution ( PM / AE )

  • [[Medai:[ProjectNam]_[Customer]_URS_[Ver].docx|Template]]
  • Sample of SW Specification and Schedule - google drive excel ( RD )
  • Sample of Release Note and User Guide - txt and wiki ( RD & AE )