Difference between revisions of "Edge Customer Service"

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| style="width: 59px;" | Sammy.Hsu
 
| style="width: 38px;" | Hank
 
| style="width: 38px;" | Hank
| style="width: 93px;" | &nbsp;<span style="background-color:#00FFFF;">6 / 8&nbsp; DQC</span>
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| style="width: 93px;" | &nbsp;6 / 8&nbsp;<span style="background-color:#00FFFF;">IQC</span>
 
| style="width: 98px;" | 2017/12/01
 
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| style="width: 91px;" | NRE x n
 
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| style="width: 93px;" | &nbsp;<span style="background-color:#FFFF00;">3 / 8&nbsp; &nbsp;FE</span>
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| style="width: 93px;" | &nbsp;3 / 8&nbsp;<span style="background-color:#FFFF00;">&nbsp;FE</span>
 
| style="width: 98px;" | 2018/01/08
 
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| style="width: 91px;" | VIP ( -->)
 
| style="width: 91px;" | VIP ( -->)
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| style="width: 93px;" | &nbsp;<span style="background-color:#FFFF00;">2 / 8&nbsp; &nbsp;ATE</span>
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| style="width: 38px;" | Luke.Su&nbsp;
| style="width: 93px;" | &nbsp;<span style="background-color:#00FFFF;">6 / 8&nbsp; &nbsp;DQC</span>
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| style="width: 93px;" | &nbsp;7&nbsp;/ 8&nbsp;<span style="background-color:#00FFFF;">&nbsp;IQC</span>
 
| style="width: 98px;" | 2018/01/16
 
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'''Status''': Customer Request '''(<span style="background-color:#FFFF00;">0.CR </span>) -> '''Function&nbsp;Requirment&nbsp; ( '''<span style="background-color:#FFFF00;">1.FR</span>''' ) -> AE Technique&nbsp;Evaluation ( '''<span style="background-color:#FFFF00;">2.ATE</span>''' ) -> Feasibility Evaluation (&nbsp;'''<span style="background-color:#FFFF00;">3.FE</span> ''')&nbsp;-> Business Contract&nbsp;( '''<span style="background-color:#FFFF00;">4.BC</span>''' ) -> eFlow ( '''<span style="background-color:#FFFF00;">5. EF</span>''' ) ->
 
'''Status''': Customer Request '''(<span style="background-color:#FFFF00;">0.CR </span>) -> '''Function&nbsp;Requirment&nbsp; ( '''<span style="background-color:#FFFF00;">1.FR</span>''' ) -> AE Technique&nbsp;Evaluation ( '''<span style="background-color:#FFFF00;">2.ATE</span>''' ) -> Feasibility Evaluation (&nbsp;'''<span style="background-color:#FFFF00;">3.FE</span> ''')&nbsp;-> Business Contract&nbsp;( '''<span style="background-color:#FFFF00;">4.BC</span>''' ) -> eFlow ( '''<span style="background-color:#FFFF00;">5. EF</span>''' ) ->
  
SW Specification /&nbsp;Implement / pre-apha release / QA Cycle ('''<span style="background-color:#00FFFF;">6. DQC</span>''') -> Technique Transfer ( '''<span style="background-color:#00FFFF;">7. TT</span>''' ) -> Release & Service ( '''<span style="background-color:#00FF00;">8. RS</span>''' )
+
SW Specification /&nbsp;Implement / pre-apha release / QA Cycle ('''<span style="background-color:#00FFFF;">6. IQC</span>''') -> Technique Transfer ( '''<span style="background-color:#00FFFF;">7. TT</span>''' ) -> Release & Service ( '''<span style="background-color:#00FF00;">8. RS</span>''' )
  
 
= e-Flow =
 
= e-Flow =

Revision as of 18:56, 27 January 2018

Edge Sense Customer Service  

CustomerServiceFlow2.jpg

Release 

  • Version Control - Traceable, 
  • Release Folder: eossfs/EdgeSense/Customer-Service / Download Site : ( Folder Naming Rule...)
  • Package Naming Rule :
Package naming rule 01.png
   







  • Folder Naming Rule :
  \[Customer-Name]_[eFlow-Number]_[Date]\


  • Internal Storage :
  \\eossfs\EdgeSense\Customer-Service


  • External Storage :
  Dropbox - https://www.dropbox.com/home

Projects 

Item Project Name Customer PM AE RD Status  current / Total Init / Update Date Business Note Project link
1 Modbus Control at Edge Site 同欣 Kurt.Ou Sammy.Hsu Hank  6 / 8 IQC 2017/12/01 NRE x n
同欣_Modbus_Service-2017-12-x
2 Go-Service porting 復盛 Alan.Kao Sammy.Hsu Hank  3 / 8  FE 2018/01/08 VIP ( -->)
Fusheng-GoService-2018-01-08
3 Debug-Board  晨星 Alan, Kurt Sammy.Hus   -  2 / 8  ATE 2018/01/10 VIP
Mstar-DebugBoard-2018-01-10
4 ODBC Plugin Mirai Alan.Kao
Joshua.Hua 
Luke.Su   7 / 8  IQC 2018/01/16 NRE x n
Mirai-ODBC_Plugin-2018-01-16

Status: Customer Request (0.CR ) -> Function Requirment  ( 1.FR ) -> AE Technique Evaluation ( 2.ATE ) -> Feasibility Evaluation ( 3.FE ) -> Business Contract ( 4.BC ) -> eFlow ( 5. EF ) ->

SW Specification / Implement / pre-apha release / QA Cycle (6. IQC) -> Technique Transfer ( 7. TT ) -> Release & Service ( 8. RS )

e-Flow

EdgeSense e-Flow.jpg

Document

User / Functional Requirment and Evaluation Solution( PM / AE )

SW Specification and Schedule - google drive excel ( RD )

Sample of Release Note and User Guide - txt and wiki ( RD & AE )