Difference between revisions of "Edge Customer Service"

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Revision as of 06:35, 22 March 2018

Edge Sense Customer Service  

CustomerServiceFlow2.jpg

Release 

  • Version Control - Traceable, 
  • Release Folder: eossfs/EdgeSense/Customer-Service / Download Site : ( Folder Naming Rule...)
  • Package Naming Rule :
Package naming rule 01.png
   







  • Folder Naming Rule :
  \[Customer-Name]_[eFlow-Number]_[Date]\


  • Internal Storage :
  \\eossfs\EdgeSense\Customer-Service


  • External Storage :
  Dropbox - https://www.dropbox.com/home

Projects 

Item Project Name Customer PM AE RD

Status 

current / Total

Init / Update Date Business Note Project link
1 Modbus Control at Edge Site 同欣 Kurt.Ou Sammy.Hsu Hank   TT  7 / 8 2017/12/01 NRE x n
同欣_Modbus_Service-2017-12-x
2 Go-Service porting 復盛 Alan.Kao Sammy.Hsu Hank   FE  3 / 8 2018/01/08 VIP ( -->)
Fusheng-GoService-2018-01-08
3 Debug-Board  晨星 Alan, Kurt Sammy.Hus   -   FE  3 / 8  2018/01/10 VIP
Mstar-DebugBoard-2018-01-10
4 ODBC Plugin Mirai Alan.Kao
Joshua.Hua 
Luke.Su    TT  7 / 8 2018/01/16 NRE x n
Mirai-ODBC_Plugin-2018-01-16
5 Rohm light tower sensor DEMO KIT
- Kurt.Ou Joshua.Hua
Hank.Peng   CR  1 / 8
2018/3/21 -

Status: Customer Request (0.CR ) -> Function Requirment  ( 1.FR ) -> AE Technique Evaluation ( 2.ATE ) -> Feasibility Evaluation ( 3.FE ) -> Business Contract ( 4.BC ) -> eFlow ( 5. EF ) ->

SW Specification / Implement / pre-apha release / QA Cycle (6. IQC) -> Technique Transfer ( 7. TT ) -> Release & Service ( 8. RS )

e-Flow

EdgeSense e-Flow.jpg

Document

User / Functional Requirment and Evaluation Solution( PM / AE )

SW Specification and Schedule - google drive excel ( RD )

Sample of Release Note and User Guide - txt and wiki ( RD & AE )