Difference between revisions of "SW-AE"

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* SUSIAccess 3.0 can be upgraded through RMM installers, it's recommended to upgrade Server first and Server can dispatch the Agent installers to Agents for upgrading.
 
* SUSIAccess 3.0 can be upgraded through RMM installers, it's recommended to upgrade Server first and Server can dispatch the Agent installers to Agents for upgrading.
  
==[Intel Security==
+
==Intel Security==
 
*[[Intel Security (McAfee)|Intel Security (McAfee)]]
 
*[[Intel Security (McAfee)|Intel Security (McAfee)]]
==[[SW AE/Acronis|Acronis]]==
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==Acronis==
  
 
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Revision as of 03:17, 31 May 2016

Product & Service

RMM FAQ

Minimum Requirement of Agent

  • 1.1. Hardware

Advantech hardware with SUSI API support; SUSI API is required for Hardware Monitoring Management function to work normally.

  • 1.2. Operating System
  • Windows Server 2012/2012 R2 64-bit (Limited support for System Protection/Recovery)
  • Windows Server 2008 32-bit/64-bit (Limited support for System Protection.Recovery)
  • Windows 10 IoT Enterprise 32-bit/64-bit
  • Window IoT Core 32-bit
  • Windows 8/8.1 32-bit/64-bit
  • Windows 7 SP1 32-bit/64-bit
  • Windows XP SP3 32-bit
  • CentOS 6.5 32-bit
  • Yocto
  • Other Linux by request
  • IDP 3.1 by request

How many Agents can be supported in RMM?

Could up to 3000 Agents for Atom platforms and more than 10000 for Core i platforms theoretically.

Memory requirement for Backup and Protection

Free memory need at least 800MB, or turn on the page file (disabled in WES by default) before installing.

Upgrade

  • SUSIAccess 3.0 can be upgraded through RMM installers, it's recommended to upgrade Server first and Server can dispatch the Agent installers to Agents for upgrading.

Intel Security

Acronis



Technique

Advantech Product