Difference between revisions of "SW-AE"

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* SUSIAccess 3.0 can be upgraded through RMM installers, it's recommended to upgrade Server first and Server can dispatch the Agent installers to Agents for upgrading.
 
* SUSIAccess 3.0 can be upgraded through RMM installers, it's recommended to upgrade Server first and Server can dispatch the Agent installers to Agents for upgrading.
  
==[[SW AE/McAfee|Intel Security]]==
+
==[Intel Security==
 
*[[Intel Security (McAfee)|Intel Security (McAfee)]]
 
*[[Intel Security (McAfee)|Intel Security (McAfee)]]
 
==[[SW AE/Acronis|Acronis]]==
 
==[[SW AE/Acronis|Acronis]]==

Revision as of 03:16, 31 May 2016

Product & Service

RMM FAQ

Minimum Requirement of Agent

  • 1.1. Hardware

Advantech hardware with SUSI API support; SUSI API is required for Hardware Monitoring Management function to work normally.

  • 1.2. Operating System
  • Windows Server 2012/2012 R2 64-bit (Limited support for System Protection/Recovery)
  • Windows Server 2008 32-bit/64-bit (Limited support for System Protection.Recovery)
  • Windows 10 IoT Enterprise 32-bit/64-bit
  • Window IoT Core 32-bit
  • Windows 8/8.1 32-bit/64-bit
  • Windows 7 SP1 32-bit/64-bit
  • Windows XP SP3 32-bit
  • CentOS 6.5 32-bit
  • Yocto
  • Other Linux by request
  • IDP 3.1 by request

How many Agents can be supported in RMM?

Could up to 3000 Agents for Atom platforms and more than 10000 for Core i platforms theoretically.

Memory requirement for Backup and Protection

Free memory need at least 800MB, or turn on the page file (disabled in WES by default) before installing.

Upgrade

  • SUSIAccess 3.0 can be upgraded through RMM installers, it's recommended to upgrade Server first and Server can dispatch the Agent installers to Agents for upgrading.

[Intel Security

Acronis



Technique

Advantech Product