Difference between revisions of "Edge Customer Service"

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| style="width: 59px;" | Sammy.Hsu
 
| style="width: 59px;" | Sammy.Hsu
 
| style="width: 38px;" | Hank
 
| style="width: 38px;" | Hank
| style="width: 87px;" | &nbsp;<span style="background-color:#AFEEEE;">6/8 DQC</span>
+
| style="width: 87px;" | &nbsp;<span style="background-color:#00FFFF;">6/8 DQC</span>
 
| style="width: 113px;" | 2017/12/01
 
| style="width: 113px;" | 2017/12/01
 
| style="width: 71px;" | NRE x n
 
| style="width: 71px;" | NRE x n
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|}
 
|}
  
'''Status''': Customer Request '''( 0.CR ) -> '''Function&nbsp;Requirment&nbsp; ( '''1.FR''' ) -> AE Technique&nbsp;Evaluation ( '''2.ATE''' ) -> Feasibility Evaluation ('''3.FE ''')&nbsp;-> Business Contract&nbsp;( '''4.BC''' ) -> eFlow ( '''5. EF''' ) -> SW Specification /&nbsp;Implement / pre-apha release / QA Cycle ( '''6. DQC''' ) -> Technique Transfer ( '''7. TT''' ) -> Release & Service ( '''8. RS''' )
+
'''Status''': Customer Request '''(<span style="background-color:#FFFF00;">0.CR </span>) -> '''Function&nbsp;Requirment&nbsp; ( '''<span style="background-color:#FFFF00;">1.FR</span>''' ) -> AE Technique&nbsp;Evaluation ( '''<span style="background-color:#FFFF00;">2.ATE</span>''' ) -> Feasibility Evaluation (&nbsp;'''<span style="background-color:#FFFF00;">3.FE</span> ''')&nbsp;-> Business Contract&nbsp;( '''<span style="background-color:#FFFF00;">4.BC</span>''' ) -> eFlow ( '''<span style="background-color:#FFFF00;">5. EF</span>''' ) ->  
 +
 
 +
SW Specification /&nbsp;Implement / pre-apha release / QA Cycle (<span style="background-color:#00FFFF;"></span>'''<span style="background-color:#00FFFF;">6. DQC</span>'''<span style="background-color:#00FFFF;"></span>) -> Technique Transfer ( '''<span style="background-color:#00FFFF;">7. TT</span>''' ) -> Release & Service ( '''<span style="background-color:#00FF00;">8. RS</span>''' )
  
 
*<span style="font-size:larger;">[[同欣-Modbus_Service_2017-12-x|同欣 Modbus Service-2017-12-x]]</span>
 
*<span style="font-size:larger;">[[同欣-Modbus_Service_2017-12-x|同欣 Modbus Service-2017-12-x]]</span>

Revision as of 10:41, 11 January 2018

Edge Sense Customer Service  

CustomerServiceFlow2.jpg

Release 

  • Version Control - Traceable, 
  • Release Folder: eossfs/EdgeSense/Customer-Service / Download Site : ( Folder Naming Rule...)
  • Package Naming Rule :

Projects

Item Project Name Customer PM AE RD Status Init / Update Date Business Note
1 Modbus Control at Edge Site 同欣 Kurt.Ou Sammy.Hsu Hank  6/8 DQC 2017/12/01 NRE x n
2 Go-Service porting 復盛 Alan.Kao Sammy.Hsu Hank  3/8 FE 2018/01/08 VIP ( -->)
3 Debug-Board  晨星 Alan, Kurt Sammy.Hus   -  2/8 ATE 2018/01/10 VIP

Status: Customer Request (0.CR ) -> Function Requirment  ( 1.FR ) -> AE Technique Evaluation ( 2.ATE ) -> Feasibility Evaluation ( 3.FE ) -> Business Contract ( 4.BC ) -> eFlow ( 5. EF ) ->

SW Specification / Implement / pre-apha release / QA Cycle (6. DQC) -> Technique Transfer ( 7. TT ) -> Release & Service ( 8. RS )

Document

  • Sample of Draft SW Requirment - txt ( PM )
  • Sample of AE Evaluation Report - txt ( AE )
  • Sample of SW Specification and Schedule - google drive excel ( RD )
  • Sample of Release Note and User Guide - txt and wiki ( RD & AE )