SW-AE
From ESS-WIKI
Contents
Product & Service
RMM FAQ
Minimum Requirement of Agent
- 1.1. Hardware
Advantech hardware with SUSI API support; SUSI API is required for Hardware Monitoring Management function to work normally.
- 1.2. Operating System
- Windows Server 2012/2012 R2 64-bit (Limited support for System Protection/Recovery)
- Windows Server 2008 32-bit/64-bit (Limited support for System Protection.Recovery)
- Windows 10 IoT Enterprise 32-bit/64-bit
- Window IoT Core 32-bit
- Windows 8/8.1 32-bit/64-bit
- Windows 7 SP1 32-bit/64-bit
- Windows XP SP3 32-bit
- CentOS 6.5 32-bit
- Yocto
- Other Linux by request
- IDP 3.1 by request
How many Agents can be supported in RMM?
Could up to 3000 Agents for Atom platforms and more than 10000 for Core i platforms theoretically.
Memory requirement for Backup and Protection
Free memory need at least 800MB, or turn on the page file (disabled in WES by default) before installing.
Upgrade
- SUSIAccess 3.0 can be upgraded through RMM installers, it's recommended to upgrade Server first and Server can dispatch the Agent installers to Agents for upgrading.
[Intel Security
Acronis