DeviceOn

DeviceOn User Manual

DeviceOn Overview

DeviceOn Cloud Version

• Standalone (VM)
• DeviceOn for Azure (Enterprise) - Kubernetes

DeviceOn Agent Version

• WISE-Agent Architecture
• WISE-Agent Supported Operating Systems

Security

• Role-based Access Control (RBAC)
• SSL Encryption
• Vulnerability Scanning Tools
• Third-Party Vulnerability Fixed and Updates

DeviceOn Getting Started

DeviceOn Server Installation

• Setup Standalone Version on Windows (On-premises)
• Setup Standalone Version on Linux (On-premises)

Cloud Deployment from Azure/AWS

• Deploy DeviceOn from Azure Marketplace
• Deploy DeviceOn from AWS Marketplace
• Deploy Enterprise Version on Azure Kubernetes

DeviceOn Client (WISE-Agent) Installation

• Device Onboarding on Windows
• Device Onboarding on Linux

User Interface & Functions

DeviceOn Server (Standalone)

• Server Management Tools
• Background Watchdog Service

WISE-Agent

• WISE-Agent Connection UI
• WISE-Agent Service (Windows & Linux)

DeviceOn Web User Interface

• General Operation and Icon Concept
  • Icons
  • Filter & Select
• Navigation Bar
  • Account Information
  • Language
  • Document (FAQ & APIs)
  • Notification
  • Device Onboarding
• Device Overview
  • Real-time Actions
  • Schedule Tasks
  • Event Log Statistic
  • System Server Loading
  • Top 5 Risk
  • Container
  • Device Map
• Device Management
  • Device List
  • Management
    1. Inband (Power On/Off, Reboot, Sleep, Hibernate)
    2. Out-of-band (Intel AMT, iBMC)
  • Agent Upgrade
  • Whitelist Protection (McAfee Solidcore)
  • Backup & Recovery (Acronis)
• Device Monitoring
  • CPU and Memory
  • Network
  • Process & Installed Program
  • Hard Drive
  • Hardware (via Advantech SUSI Driver)
    1. Temperature
    2. Voltage
    3. FAN
  • NVIDIA Jetson
• Remote Control and Diagnostic
  • Screenshot
  • Terminal
  • Remote Desktop
  • Windows Lockdown Functions
    1. Audio Volume
    2. USB Drive
    3. Function Key
    4. Windows Notification
    5. Touch Screen
    6. UWF Protection
  • Advantech Hardware Supported
    1. SQFlash Self-Test & McAfee Virus Scan
    2. On-Screen Display (OSD)
    3. LVDS Brightness
    4. Hardware Watchdog
• Device Data
• Device Group
• Task Management (Batch Remote Control)
  • Realtime and Schedule
  • Task Types
• Rule Engine (Threshold Detection)
• Provision and Configuration
  • Power On (Wake-On-LAN)
    1. Direct Mode
    2. Agent Mode
    3. Repeater Mode
  • Backup (Installation and ASZ Creation)
  • System Protection (Installation)
• Anomaly Detection
• Account Management
  • Role
  • Change Password]
  • 2FA Authentication
  • Notification
• Event Logs]
• App Management, OTA
  • App Store (Batch Deploy)
  • My Device (One-by-One Deploy)
    1. App Schedule Upgrade for Device
    2. App Schedule Upgrade for Device Group
  • Repository
    1. FTP, Azure Blob, S3, S3 Compatible
  • App Management
  • Wrap Application
• Container Management
  • Dashboard
  • Containers
    1. Management and Actions
    2. Deploy a Container to Edge Device (One and Batch)
  • Images, Volumes, Networks
  • Registry
    1. Configure Container Registry
    2. Synchronize Registry
• System Setting
  • Notification
    1. Mail Setting
    2. SMS
    3. WeChat
    4. LINE
    5. Telegram
    6. Microsoft Teams
    7. Slack
  • System
    1. User Interface
       • Menu Item (Function)
       • Theme
       • Logo
       • Login Page
       • Overview Dashboard
       • Language
    2. Setting
       • Server Time Zone
       • Account Registration
       • 2FA Authentication
       • LDAP
       • Device Authentication (x.509)
       • Remote Storage for Acronis Backup
       • Data Export (Backup Device Data to Cold Storage)
       • Webhook
       • Syslog
    3. Application (for App Management)
       • Offered by
       • Contact Support
  • Product Activation
    1. New License Flow
    2. Purchse a License from WISE-Marketplace
• Dashboard

FAQ

General

• How to Get DeviceOn Product and News?
• How to Get DeviceOn Server and WISE-Agent Installer?
• How to Monitor Device Hardware Status?
• How to Purchase a License?
• How Many Devices Cloud be Managed on DeviceOn?
• How to Deploy DeviceOn on Azure?
• What Operating System Are Supported on WISE-Agent?
• Can DeviceOn Perform Bulk Operations on Devices Remotely?
• Does DeviceOn Provide SDK?
• How to Upgrade Software, Firmware via DeviceOn?
• Which Tier (Size) of Azure VM Should I Selected and Cost Estimate?
• How Can I Get Support?

Technical

• Why Cannot Install WISE-Agent with Error code 12007?
• Why the WISE-Agent Cannot Download from Device Onboarding?
• Why the Acronis and McAfee Failed to Install?
• Why Your SMTP Server (GMail) Cannot Send a Mail?
• Why Some of Devices Cannot Power On?
• Why Cannot Remote Desktop?
• How to Enable and Adjust WISE-Agent Logs Levels
• Why the Grafana Dashboard Cannot Display All the Data within the Interval?
• How to Enable/Disable Plugins on WISE-Agent?
• How to Adjust DeviceOn Server IP Address (Standalone)
• How to Enable Data Retention on DeviceOn
• How to Enable HTTPs for DeviceOn Web Service
• How to Enable Passive Mode on FTP Server
• How to Enable and Reduce Data Lost via WISE-Agent?
• How to Get Server Logs and Diagnostic DeviceOn Services?
• How to login Ubuntu 22.04 with Xorg?

Reference

Resources

• DeviceOn Product Page
• News & Solution Package