Edge Customer Service

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Edge Sense Customer Service  

CustomerServiceFlow2.jpg

Release 

  • Version Control - Traceable, 
  • Release Folder: eossfs/EdgeSense/Customer-Service / Download Site : ( Folder Naming Rule...)
  • Package Naming Rule :

Projects

Item Project Name Customer PM AE RD Status Init / Update Date Business Note
1 Modbus Control at Edge Site 同欣 Kurt.Ou Sammy.Hsu Hank 6-DQC 2017/12/01 NRE x n
2 Go-Service porting 復盛 Alan.Kao Sammy.Hsu Hank 3. FE 2018/01/08 VIP ( -->)
3 Debug-Board  晨星 Alan, Kurt Sammy.Hus   - 2. ATE
VIP

Status: Customer Request ( 0.CR ) -> Function Requirment  ( 1.FR ) -> AE Technique Evaluation ( 2.ATE ) -> Feasibility Evaluation ( 3.FE ) -> Business Contract ( 4.BC ) -> eFlow ( 5. EF ) -> SW Specification / Implement / pre-apha release / QA Cycle ( 6. DQC ) -> Technique Transfer ( 7. TT ) -> Release & Service ( 8. RS )

Document

  • Sample of Draft SW Requirment - txt ( PM )
  • Sample of AE Evaluation Report - txt ( AE )
  • Sample of SW Specification and Schedule - google drive excel ( RD )
  • Sample of Release Note and User Guide - txt and wiki ( RD & AE )