WISE-PaaS/RMM Plugins

Plugins in WISE-PaaS/RMM

In RMM Agent, Advantech provide several Plugins (Handlers) and can be classified in three different categories:

• Monitoring Plugins - sensor data monitoring and control.

Such as: Hard-disk Monitor, SUSI Control, Network Monitor, Process Monitor, IoT Gateway and Modbus.

• Control Plugins - remote control target device.

Such as: Power On/Off, Remote KVM, Screenshot, Terminal, Protection and Recovery.

• Agent Improvement Plugins - to increase the agent reliability or functionality.

Such as: Server Redundancy.

Plugins Switch

User can set the <ModuleEnable#> to "TRUE" or "FALSE" to switch the RMM Agent Plugin On or Off in the "module_config.xml" in module folder at RMM Agent installed directory.

<?xml version="1.0"?> 
<XMLConfigSettings><BaseSettings>
  <ModuleNum>16</ModuleNum>
  <ModuleName1>HDDHandler</ModuleName1><ModulePath1>\module\HDDHandler.dll</ModulePath1><ModuleEnable1>TRUE</ModuleEnable1>
  <ModuleName2>MonitoringHandler</ModuleName2><ModulePath2>\module\MonitoringHandler.dll</ModulePath2><ModuleEnable2>FALSE</ModuleEnable2>
  <ModuleName3>PowerOnOffHandler</ModuleName3><ModulePath3>\module\PowerOnOffHandler.dll</ModulePath3><ModuleEnable3>TRUE</ModuleEnable3>
  <ModuleName4>ScreenshotHandler</ModuleName4><ModulePath4>\module\ScreenshotHandler.dll</ModulePath4><ModuleEnable4>TRUE</ModuleEnable4>
  <ModuleName5>NetMonitorHandler</ModuleName5><ModulePath5>\module\NetMonitorHandler.dll</ModulePath5><ModuleEnable5>TRUE</ModuleEnable5>
  <ModuleName6>ProcessMonitorHandler</ModuleName6><ModulePath6>\module\ProcessMonitorHandler.dll</ModulePath6><ModuleEnable6>TRUE</ModuleEnable6>
  <ModuleName7>ProtectHandler</ModuleName7><ModulePath7>\module\ProtectHandler.dll</ModulePath7><ModuleEnable7>TRUE</ModuleEnable7>
  <ModuleName8>RecoveryHandler</ModuleName8><ModulePath8>\module\RecoveryHandler.dll</ModulePath8><ModuleEnable8>TRUE</ModuleEnable8>
  <ModuleName9>RemoteKVMHandler</ModuleName9><ModulePath9>\module\RemoteKVMHandler.dll</ModulePath9><ModuleEnable9>TRUE</ModuleEnable9>
  <ModuleName10>SoftwareMonitorHandler</ModuleName10><ModulePath10>\module\SoftwareMonitorHandler.dll</ModulePath10><ModuleEnable10>FALSE</ModuleEnable10>
  <ModuleName11>SUSIControlHandler</ModuleName11><ModulePath11>\module\SUSIControlHandler.dll</ModulePath11><ModuleEnable11>TRUE</ModuleEnable11>
  <ModuleName12>TerminalHandler</ModuleName12><ModulePath12>\module\TerminalHandler.dll</ModulePath12><ModuleEnable12>TRUE</ModuleEnable12>
  <ModuleName13>IoTGWHandler</ModuleName13><ModulePath13>\module\IoTGWHandler.dll</ModulePath13><ModuleEnable13>TRUE</ModuleEnable13>
  <ModuleName14>ServerRedundancyHandler</ModuleName14><ModulePath14>\module\ServerRedundancyHandler.dll</ModulePath14><ModuleEnable14>TRUE</ModuleEnable14>
  <ModuleName15>Modbus_Handler</ModuleName15><ModulePath15>\module\Modbus_Handler.dll</ModulePath15><ModuleEnable15>FALSE</ModuleEnable15>
  <ModuleName16>OTAHandler</ModuleName16><ModulePath16>\module\OTAHandler.dll</ModulePath16><ModuleEnable16>FALSE</ModuleEnable16> 
</BaseSettings></XMLConfigSettings>

Plugin Information

Monitoring Plugins

Hard-disk Monitor

• Report Sata/IDE Hard-disk and Advantech SQFlash S.M.A.R.T. attribute
• RMM Function:

Monitoring

​

Data report

Threshold rule

Monitoring Handler

• Compatible with SUSIAccess 3.0 for Hardware monitoring.
• Inculde SUSI and HDD S.M.A.R.T. attribute.
• No related function on RMM 3.3

Network Monitor

• Report Ethernet and Wireless status
• RMM Function: 

Monitoring

Data report

Threshold rule

Process Monitor

• Report CPU/Memory usage and process status
• RMM Function: 

Monitoring - System CPU/Memory Usage

Monitoring - Process

Data report

Threshold rule

Software Monitor Handler

• Compatible with SUSIAccess 3.0 for Software monitoring.
• Include System CPU and Memory Usage and Process Status.
• No related function on RMM 3.3

SUSI Contorl

• Report the SUSI 4 (with SUSIIoT library) supported hardware information.
• RMM Function: 

Monitoring

Data report

Threshold rule

IoT Gateway

• Report Advantech SensorHub device capability and sneosr data from heterogeneous network (ex: lo) to RMM Server.
• RMM Function: 

Modbus

• Help to transfer Modbus data with libmodbus
• RMM function: except "monitoring" also provide "data report" and "threshold rule" functions.

Monitoring

Control Plugins

Power On/Off

• Provide remote power control, include: shutdown, sleep, hibernate, restart and Power ON (need Wake-on-LAN supported).
• RMM Function: 

Screenshot

• Ask Agent to capture screenshot for Server.
• RMM Function:

Protection

• Provite remote McAfee protection control and status report.
• RMM Function:

Recovery

• Provide remote Acronis Backup/Recovery control and status report.
• RMM Function:

Remote KVM

• Active VNC Server and handle the VNC connection for remote KVM.
• RMM Function:

Terminal

• Bridge Windows CMD or Linux Shell (shellinabox) between RMM Server and Agent.
• RMM Function:

OTA

• Support remote file download and deploy control from RMM Server.
• RMM Function:

Agent Improvement

Server Redundancy

• Handle the redundancy command from server, include: server list update, auto connect to redundent server.
• Redundant Server mode can provide the High availability of the RMM Service.

DataSync

• Cache the Plugin's capability and sensor data in a  SQLite Database while lost connection, and re-send the data to RMM Server after connected, we called "Zero Downtime".
• Access Database may increase the sensor data report latency and CPU, memory usage.
• User can rename the DataSync.dll, in RMM Agent installed directory, to disable the DataSync function
• The cached data is stored in datasync.db file in RMM Agent installed directory.
• DataSync detail