WISE-PaaS/RMM
WISE-PaaS/RMM is part of Advantech WISE-PaaS cloud solution, and focuses on remote device management and monitoring. WISE-PaaS/RMM serves as an IoT device management platform that manages connected devices remotely, providing centralized management features, including HW/SW status monitoring, remote control, system backup/recovery, etc. Moreover, it supports server redundancy and hierarchical server management, which increases service reliability and availability. WISE-PaaS/RMM utilizes standard IoT protocol, like MQTT from IBM, to communicate with IPCs, IoT gateways and sensors, provides WISE Agent framework for data acquisition from devices, and offers RESTful API web service, which allows the user to integrate RMM functions with other applications or do further customization.
Contents
History
- SUSIAccess 2.0
- TBD 2010
- SUSIAccess 2.1
- TBD 2012
- SUSIAccess 3.0
- TBD 2013
- RMM 3.1
- TBD 2015
Feature Details
Device Management
Monitor remote device status, including device temperature, internet connection, CPU temperature, fan speed, voltage, SW process, CPU/memory usage. System will detect device HW capability, and display items can be monitored. Also provides hierarchical server view, group view, and map view to help the administrator organize and manage the devices more efficiently.
Advanced Server Capability
WISE-PaaS/RMMs support hierarchical server structure view to allow the administrator to manage services/devices across different subnets at the same time (logically) without compromising network segment privacy. Also, RMM allows a server to set 1 or 2 redundant servers, with which all data will be synced continuously and a redundant server will take over when the primary server is down to ensure service availability.
Power Management
Sets the power on/off schedule for remotely located devices; the schedule can be set on a daily, weekly, monthly, or yearly basis.
Protection Management
WISE-PaaS/RMM system protection is powered by , providing white list protection against unauthorized application execution, and also sending warnings of any unauthorized activities.
Backup & Recovery
WISE-PaaS/RMM system recovery is powered by , providing hot backup and scheduled backup, and also one-click recovery. Event & Notification When events occur, prompt notifications can be sent to administrators by email or SMS.
Data Visualization
Supports multiple types of data sources, e.g.: WebSocket and http stream, to feed in predefined 10+ widgets, including Google maps, gauge, sparkline, progress bar, HTML, picture, indicator, to present as live and statistical device data on dashboard.
WISE-PaaS/RMM Extension
Provides RESTful API Web Service, which allows cross-platform integration of RMM functions, and also open WISE Agent framework, which allows a customized handler to collect and process customer device data not defined by default for more flexible device connectivity
Software Packages
RMM Server
RMM Agent
WISE-Agent (Framework)
Sample Agent Handler
- Modbus-TCP Handler
- Modbus-RTU Handler
- RS232/485 Handler
Features
- Device Control
- Device Map
- HWM
- SWM
- KVM
- Screenshot
- Terminal
- Power Management
- System Protect
- System Backup & Recovery
- Event Log
- Dashboard
- Mobile Pages
- Sub Server
- Redundant Server