EdgeSense Ticket System

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Introduction

EdgeSense Service Ticket System

http://aclredmine.advantech.com.tw/redmines/ecg/projects/edgesense


How to apply a ticket

Choose “New issue”,  like below picture, fill in some fields. There are some must-have fields you need to fill in.

RTENOTITLE

RTENOTITLE

Tracker

  • In Tracker field, you can choose if this ticket is a bug or a service which need EdgeSense’s support.

Subject

  • Describe subject for this ticket

Description

  • Describe detailed information about this bug or service.
  • For example, software version/hardware information, and how to reproduce bug.

test

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