Revision as of 04:01, 26 October 2018

Edge Sense Customer Service

Release

Version Control - Traceable,
Release Folder: eossfs/EdgeSense/Customer-Service / Download Site : ( Folder Naming Rule...)
Package Naming Rule :

Folder Naming Rule :

  \[Customer-Name]_[eFlow-Number]_[Date]\

Internal Storage :

  \\eossfs\EdgeSense\Customer-Service

External Storage :

  
  Dropbox: https://www.dropbox.com/home
  Account: advantech.ess.rd@gmail.com

Projects

Item	Project Name	Customer	PM	AE	RD	Status current / Total	Init / Update Date	Business	eflow	Document	Project link
1	Modbus Control at Edge Site	同欣	Kurt.Ou	Sammy.Hsu	Hank.Peng	RS 8 / 8	2017/12/01	NRE x n	8891	C# Sample SW spec.docx	同欣_Modbus_Service-2017-12-x Source Code
2	Go-Service porting	復盛	Alan.Kao	Sammy.Hsu	Hank.Peng	NI 3 / 8 (x)	2018/01/08	VIP ( -->)	x	x	Fusheng-GoService-2018-01-08
3	Debug-Board	晨星	Alan, Kurt	Sammy.Hus	-	NI 3 / 8 (x)	2018/01/10	VIP	x	x	Mstar-DebugBoard-2018-01-10
4	ODBC Plugin	Mirai	Alan.Kao	Jennifer7.lin	Luke.Su	RS 8 / 8	2018/01/16	NRE x n	x	x	Mirai-ODBC_Plugin-2018-01-16 Source Code
5	Rohm Tower Light Sensor DEMO KIT	DTOS and AJP	Johnny.Hsiao	Joshua.Hua	Hank.Peng	RS 8 / 8	2018/05/07	PD / AJP	9052	x	Rohm-ESP_Plugin-2018-03-21 EnOcean Link Solution Source Code
6	Sample plugin for PLCMgt	杭州晶创	wang.yu王瑜	None	Eric.Liang	RS 8/8	2018/05/07 2018/05/09	POC	9278	User Requirment Spec.docx SW Spec.docx	Sample Plugin for DevMgt
7	DDS-to-MQTT RMM3.3	新加坡政府/Gvotech	Kurt.Ou	Yaqui.Kao	Eric.Liang	RS 8/8	2018/05/15	POC	9276	User Requirment Spec.docx SW Spec.docx	DDS to MQTT RMM3.3
8	Alleantia Co-Creation Program		Kurt.Ou	Kalvin.Yang	Hank.Peng	IQC 6/8	2018/07/27, 2018/8/20	SRP	9674	User Requirment Spec.docx SW Spec.docx	Alleantia Co-Creation Program Source Code
9	Modbus TCP Slave	Hyudai	Brook.Lee	Ray.Liu	Luke.Su	RS 8/8	2018/08/13 2018/08/20	NRE	9707	User Requirment Spec.docx SW Spec.docx	Modbus TCP Slave for POC Source Code
10	ODBC Service	有量	Alan.Kao	Sammy	Luke.Su	RS 8/8	2018/09/25 2018/09/28	SRP	9843	User Requirment Spec.docx SW Spec.docx	ODBC Service
11	WASCADA	宏遠	Alan.Kao	Sammy/Yaqui	Luke.Su	EF 5/8	2018/09/25 2018/09/28	SRP	9844	User Requirment Spec.docx
12	Chamber	同欣	Alan.Kao	Kyle.Tsai/William.Chen		0. CR 1/9	2018/10/25	VIP ?		Internal: \\eossfs\EdgeSense\Customer-Service\Theil\RS485_Chamber_20181025\doc

Status: Customer Request (0.CR ) -> Function Requirment ( 1.FR ) -> AE Technique Evaluation ( 2.ATE ) -> Feasibility Evaluation ( 3.FE ) -> Business Contract ( 4.BC ) -> eFlow ( 5. EF ) ->

SW Specification / Implement / pre-apha release / QA Cycle (6. IQC) -> Technique Transfer ( 7. TT ) -> Release & Service ( 8. RS ).

Not Init (-1. NI )

e-Flow

EdgeSense Service and Charge

Service

Type

Description

Charge

Note

Development

* Customize Project

* POC for Demo

Yes

Depend on Project -

Man Day

Consulting

* Technique Consulting

* Provide Technique docuemtn and sample code

* Debug

Free

Charge

Type	Price ( USD)	Points	RD ( hrs )	Man-day
WISE-Point	1k	100	1 0	1.25
VIP	20k	2,000	200	25

Document

User / Functional Requirement and Evaluation Solution( PM / AE )

SW Specification and Schedule - google drive excel ( RD )

Sample of Release Note and User Guide - txt and wiki ( RD & AE )

Sample of Release Announcement - doc and wiki ( RD )

Use Case ( PM / AE )

@@ Line 302: / Line 302: @@
 [[File:EdgeSense e-Flow2.jpg|900x600px|EdgeSense e-Flow.jpg]]
-= EdgeSense_Service_Charge =
+= EdgeSense Service and Charge =
+== Service ==
+{| border="1" cellspacing="1" cellpadding="1" style="width:500px;"
+|-
+| <span style="font-size:large;">Type</span>
+| style="width: 223px;" | <span style="font-size:large;">Description</span>
+| style="width: 69px;" | <span style="font-size:large;">Charge</span>
+| style="width: 86px;" | <span style="font-size:large;">Note</span>
+|-
+| <span style="font-size:large;">Development</span>
+| style="width: 223px;" |
+<span style="font-size:large;">* Customize Project</span>
+<span style="font-size:large;">* POC for Demo</span>
+| style="width: 90px;" | <span style="font-size:large;">Yes&nbsp;</span>
+| style="width: 100px;" |
+<span style="font-size:large;">Depend on Project -</span>
+<span style="font-size:large;">Man Day</span>
+|-
+| <span style="font-size:large;">Consulting</span>
+| style="width: 223px;" |
+<span style="font-size:large;">* Technique Consulting</span>
+<span style="font-size:large;">* Provide Technique docuemtn and sample code</span>
+<span style="font-size:large;">* Debug</span>
+| style="width: 80px;" | <span style="font-size:large;">Free</span>
+| style="width: 86px;" | <br/>
+|}
+== Charge ==
 {| border="1" cellspacing="1" cellpadding="1"
 |-
 | <span style="font-size:x-large;">Type</span>
-| <span style="font-size:x-large;">Count</span>
 | <span style="font-size:x-large;">Price ( USD)</span>
+| <span style="font-size:x-large;">Points</span>
 | <span style="font-size:x-large;">RD ( hrs )</span>
 | <span style="font-size:x-large;">Man-day</span>
 |-
 | <span style="font-size:x-large;">WISE-Point</span>
-| <span style="font-size:x-large;">1000</span>
+| <span style="font-size:x-large;">1k</span>
-| <span style="font-size:x-large;">1000</span>
+| <span style="font-size:x-large;">100</span>
 | <span style="font-size:x-large;">1 0</span>
 | <span style="font-size:x-large;">1.25</span>
 |-
 | <span style="font-size:x-large;">VIP</span>
-| <font size="5">1</font>
+| <span style="font-size:x-large;">20k</span>
-| <span style="font-size:x-large;">20000</span>
+| <span style="font-size:x-large;">2,000</span>
 | <span style="font-size:x-large;">200&nbsp;</span>
 | <span style="font-size:x-large;">25</span>

Difference between revisions of "Edge Customer Service"

Revision as of 04:01, 26 October 2018

Contents

Edge Sense Customer Service

Release

Projects

e-Flow

EdgeSense Service and Charge

Service

Charge

Document

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