Difference between revisions of "Edge Customer Service"
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− | = | + | = EdgeSense Customizatoin Service = |
− | + | == Flow and Owner == | |
− | = Release = | + | [[File:CustomerServiceFlow3.jpg|1200x600px|CustomerServiceFlow3.jpg]] |
+ | |||
+ | == Checkpoint == | ||
+ | |||
+ | <span style="font-size:larger;">1. Advantech will provide a software specification to the customer to confirm all of the functional specifications meet the customer's requirements. The customer needs to sign back and redeem the deposit.</span> | ||
+ | |||
+ | <span style="font-size:larger;"> ( PM has to</span> <span style="font-size:larger;">confirm the customer has bought enough WISE-Points for this customization service. )</span> | ||
+ | |||
+ | <span style="font-size:larger;">2. Advantech will deliver after the customer has redeemed the WISE-Point balance.</span> | ||
+ | |||
+ | <span style="font-size:larger;"> ( PM has to</span> <span style="font-size:larger;">confirm the customer has redeemed WISE-Point then release to the customer. )</span> | ||
+ | |||
+ | == Delivery == | ||
+ | |||
+ | <span style="font-size:larger;">1. Advantech will have a demonstrate for customer. Customer and Advantech will work together to confirm whether all functions meet the previously signed proposal.</span> | ||
+ | |||
+ | <span style="font-size:larger;">2. Advantech will delivery all of software packages after customer redeem WISE-Point.</span> | ||
+ | |||
+ | == Release == | ||
*Version Control - Traceable, | *Version Control - Traceable, | ||
Line 31: | Line 49: | ||
*Internal Storage : | *Internal Storage : | ||
− | <span style="font-size:larger;"><span style="color:#111111;">\\eossfs\EdgeSense\Customer-Service</span></span> | + | <span style="font-size:larger;"><span style="color:#111111;">\\eossfs\ESS-Release\EdgeSense\Customer-Service</span></span> |
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= Projects = | = Projects = | ||
− | {| border="1" cellspacing="1" cellpadding="1" style="width: | + | {| border="1" cellspacing="1" cellpadding="1" style="width: 1274px;" |
|- | |- | ||
| style="width: 47px;" | Item | | style="width: 47px;" | Item | ||
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| style="width: 71px;" | Customer | | style="width: 71px;" | Customer | ||
| style="width: 73px;" | PM | | style="width: 73px;" | PM | ||
− | | style="width: | + | | style="width: 123px;" | AE |
− | | style="width: | + | | style="width: 75px;" | RD |
− | | style="width: | + | | style="width: 65px;" | |
Status | Status | ||
current / Total | current / Total | ||
− | | style="width: | + | | style="width: 73px;" | Init / Update Date |
| style="width: 70px;" | Business | | style="width: 70px;" | Business | ||
| style="width: 49px;" | eflow | | style="width: 49px;" | eflow | ||
− | | style="width: | + | | style="width: 230px;" | Document |
+ | | style="width: 227px;" | wiki link | ||
|- | |- | ||
| style="width: 47px; text-align: center;" | 1 | | style="width: 47px; text-align: center;" | 1 | ||
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| style="width: 71px;" | 同欣 | | style="width: 71px;" | 同欣 | ||
| style="width: 73px;" | Kurt.Ou | | style="width: 73px;" | Kurt.Ou | ||
− | | style="width: | + | | style="width: 123px;" | Sammy.Hsu |
− | | style="width: | + | | style="width: 75px;" | Hank.Peng |
− | | style="width: | + | | style="width: 65px;" | '''<span style="background-color:#00FF00;">RS</span>''' 8 / 8 |
− | | style="width: | + | | style="width: 73px;" | 2017/12/01 |
| style="width: 70px;" | NRE x n | | style="width: 70px;" | NRE x n | ||
− | | style="width: 49px;" | | + | | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.7885433&Form_Kind=BAS.FORM.137&Form_No=8891 8891] |
− | | style="width: | + | | style="width: 230px;" | [[Media:EIServiceSDKSampleCSharp_TongHsing_SPEC_V1.0.docx|C# Sample SW spec.docx]] |
+ | | style="width: 227px;" | | ||
+ | [[同欣-Modbus_Service_2017-12-x|同欣_Modbus_Service-2017-12-x]] | ||
+ | |||
+ | [https://172.20.2.44/svn/SUSIAccess/SA3.1/trunk/Agent/CAgentIoT/Modules/Modbus_Handler Source Code] | ||
+ | |||
|- | |- | ||
| style="width: 47px; text-align: center;" | 2 | | style="width: 47px; text-align: center;" | 2 | ||
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| style="width: 71px;" | 復盛 | | style="width: 71px;" | 復盛 | ||
| style="width: 73px;" | Alan.Kao | | style="width: 73px;" | Alan.Kao | ||
− | | style="width: | + | | style="width: 123px;" | Sammy.Hsu |
− | | style="width: | + | | style="width: 75px;" | Hank.Peng |
− | | style="width: | + | | style="width: 65px;" | <span style="background-color:#D3D3D3;">NI </span>3 / 8 (x) |
− | | style="width: | + | | style="width: 73px;" | 2018/01/08 |
| style="width: 70px;" | VIP ( -->) | | style="width: 70px;" | VIP ( -->) | ||
| style="width: 49px;" | x | | style="width: 49px;" | x | ||
− | | style="width: | + | | style="width: 230px;" | x |
+ | | style="width: 227px;" | [[Fusheng-GoService-2018-01-08|Fusheng-GoService-2018-01-08]] | ||
|- | |- | ||
| style="width: 47px; text-align: center;" | 3 | | style="width: 47px; text-align: center;" | 3 | ||
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| style="width: 71px;" | 晨星 | | style="width: 71px;" | 晨星 | ||
| style="width: 73px;" | Alan, Kurt | | style="width: 73px;" | Alan, Kurt | ||
− | | style="width: | + | | style="width: 123px;" | Sammy.Hus |
− | | style="width: | + | | style="width: 75px;" | - |
− | | style="width: | + | | style="width: 65px;" | <span style="background-color:#D3D3D3;">NI</span> 3 / 8 (x) |
− | | style="width: | + | | style="width: 73px;" | 2018/01/10 |
| style="width: 70px;" | VIP | | style="width: 70px;" | VIP | ||
| style="width: 49px;" | x | | style="width: 49px;" | x | ||
− | | style="width: | + | | style="width: 230px;" | x |
+ | | style="width: 227px;" | [[Mstar-DebugBoard-2018-01-10|Mstar-DebugBoard-2018-01-10]] | ||
|- | |- | ||
| style="width: 47px; text-align: center;" | 4 | | style="width: 47px; text-align: center;" | 4 | ||
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| style="width: 71px;" | Mirai | | style="width: 71px;" | Mirai | ||
| style="width: 73px;" | Alan.Kao<br/> | | style="width: 73px;" | Alan.Kao<br/> | ||
− | | style="width: | + | | style="width: 123px;" | Jennifer7.lin <br/> |
− | | style="width: | + | | style="width: 75px;" | Luke.Su |
− | | style="width: | + | | style="width: 65px;" | '''<span style="background-color:#00FF00;">RS</span>''' 8 / 8 |
− | | style="width: | + | | style="width: 73px;" | 2018/01/16 |
| style="width: 70px;" | NRE x n | | style="width: 70px;" | NRE x n | ||
| style="width: 49px;" | x | | style="width: 49px;" | x | ||
− | | style="width: | + | | style="width: 230px;" | x |
+ | | style="width: 227px;" | | ||
+ | [[Mirai-ODBC_Plugin-2018-01-16|Mirai-ODBC_Plugin-2018-01-16]] | ||
+ | |||
+ | [https://172.20.2.44/svn/SUSIAccess/SA3.1/trunk/Agent/CAgentIoT/Modules/ODBC_Handler Source Code] | ||
+ | |||
|- | |- | ||
| style="width: 47px; text-align: center;" | 5 | | style="width: 47px; text-align: center;" | 5 | ||
− | | style="width: 119px;" | Rohm | + | | style="width: 119px;" | Rohm Tower Light Sensor DEMO KIT<br/> |
| style="width: 71px;" | DTOS and AJP | | style="width: 71px;" | DTOS and AJP | ||
| style="width: 73px;" | Johnny.Hsiao | | style="width: 73px;" | Johnny.Hsiao | ||
− | | style="width: | + | | style="width: 123px;" | Joshua.Hua<br/> |
− | | style="width: | + | | style="width: 75px;" | Hank.Peng |
− | | style="width: | + | | style="width: 65px;" | '''<span style="background-color:#00FF00;">RS</span>''' 8 / 8<br/> |
− | | style="width: | + | | style="width: 73px;" | 2018/05/07 |
| style="width: 70px;" | PD / AJP | | style="width: 70px;" | PD / AJP | ||
| style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.8170785&Form_Kind=BAS.FORM.137&Form_No=9052 9052] | | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.8170785&Form_Kind=BAS.FORM.137&Form_No=9052 9052] | ||
− | | style="width: | + | | style="width: 230px;" | |
+ | x | ||
+ | |||
+ | | style="width: 227px;" | | ||
+ | [[Rohm-ESP_Plugin-20180321|Rohm-ESP_Plugin-2018-03-21]] [[EnOcean_Link_Solution|EnOcean Link Solution]] | ||
+ | |||
+ | [http://advgitlab.eastasia.cloudapp.azure.com/EdgeSense/TowerLight-Sensor Source Code] | ||
+ | |||
|- | |- | ||
| style="width: 47px; text-align: center;" | 6 | | style="width: 47px; text-align: center;" | 6 | ||
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| style="width: 71px;" | 杭州晶创<br/> | | style="width: 71px;" | 杭州晶创<br/> | ||
| style="width: 73px;" | wang.yu王瑜<br/> | | style="width: 73px;" | wang.yu王瑜<br/> | ||
− | | style="width: | + | | style="width: 123px;" | None |
− | | style="width: | + | | style="width: 75px;" | Eric.Liang |
− | | style="width: | + | | style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8 |
− | | style="width: | + | | style="width: 73px;" | |
2018/05/07 | 2018/05/07 | ||
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| style="width: 70px;" | POC | | style="width: 70px;" | POC | ||
| style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Forms/BAS.FORM.137/BASFORM137V.aspx?FORM_KIND=BAS.FORM.137&FORM_NO=9278&CALLER_ID=BAS.EMP.000023238&EMP_ID=BAS.EMP.000023238&FORM_APPROVER_ID=&Continue_Approve=N&VIEW_PHASE_ID=VIEW&LOGON_REGION=zh-TW&CALL_PHASE_ID=APPLY_TRACE&CATALOG=2000&NEWFORM=FALSE 9278] | | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Forms/BAS.FORM.137/BASFORM137V.aspx?FORM_KIND=BAS.FORM.137&FORM_NO=9278&CALLER_ID=BAS.EMP.000023238&EMP_ID=BAS.EMP.000023238&FORM_APPROVER_ID=&Continue_Approve=N&VIEW_PHASE_ID=VIEW&LOGON_REGION=zh-TW&CALL_PHASE_ID=APPLY_TRACE&CATALOG=2000&NEWFORM=FALSE 9278] | ||
− | | style="width: | + | | style="width: 230px;" | |
+ | [[Media:Plugin_sample_code_for_WISE-Agent_Handshake_protocol_SPEC_V1.0.docx|User Requirment Spec.docx]] | ||
+ | |||
+ | [[Media:Plugin_sample_code_for_WISE-Agent_Handshake_protocol_SPEC_V1.0.docx|SW Spec.docx]] | ||
+ | |||
+ | | style="width: 227px;" | [[Sample_Plugin_for_DevMgt|Sample Plugin for DevMgt]]<br/> | ||
|- | |- | ||
| style="width: 47px; text-align: center;" | 7 | | style="width: 47px; text-align: center;" | 7 | ||
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| style="width: 71px;" | 新加坡政府/Gvotech<br/> | | style="width: 71px;" | 新加坡政府/Gvotech<br/> | ||
| style="width: 73px;" | Kurt.Ou | | style="width: 73px;" | Kurt.Ou | ||
− | | style="width: | + | | style="width: 123px;" | Yaqui.Kao |
− | | style="width: | + | | style="width: 75px;" | Eric.Liang |
− | | style="width: | + | | style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8 |
− | | style="width: | + | | style="width: 73px;" | 2018/05/15 |
| style="width: 70px;" | POC | | style="width: 70px;" | POC | ||
| style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/module/mailroute.aspx?FORM_KIND=BAS.FORM.137&FORM_NO=9276&FORM_APPROVE_ID=&LOGON_ID=BAS.EMP.000023238&MAIL_TYPE=COMPLETE&Emp_ID=BAS.EMP.000023238&Logon_Region=zh-TW&COMPANY_ID=BQY 9276] | | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/module/mailroute.aspx?FORM_KIND=BAS.FORM.137&FORM_NO=9276&FORM_APPROVE_ID=&LOGON_ID=BAS.EMP.000023238&MAIL_TYPE=COMPLETE&Emp_ID=BAS.EMP.000023238&Logon_Region=zh-TW&COMPANY_ID=BQY 9276] | ||
− | | style="width: | + | | style="width: 230px;" | |
+ | [[Media:DDS-MQTTonDK10_ASG-URS-V1.1.docx|User Requirment Spec.docx]] | ||
+ | |||
+ | [[Media:DDS-MQTTonDK10-SPEC-V1.1.docx|SW Spec.docx]] | ||
+ | |||
+ | | style="width: 227px;" | [[DDS_to_MQTT|DDS to MQTT RMM3.3]]<br/> | ||
|- | |- | ||
| style="width: 47px; text-align: center;" | 8 | | style="width: 47px; text-align: center;" | 8 | ||
− | | style="width: 119px;" | Alleantia | + | | style="width: 119px;" | Alleantia Co-Creation Program<br/> |
| style="width: 71px;" | <br/> | | style="width: 71px;" | <br/> | ||
| style="width: 73px;" | Kurt.Ou<br/> | | style="width: 73px;" | Kurt.Ou<br/> | ||
− | | style="width: | + | | style="width: 123px;" | Kalvin.Yang |
− | | style="width: | + | | style="width: 75px;" | Hank.Peng |
− | | style="width: | + | | style="width: 65px;" | '''<span style="background-color:#00FF00;">RS</span> 8'''/8<br/> |
− | | style="width: | + | | style="width: 73px;" | |
+ | 2018/07/27, 2018/8/20 | ||
+ | |||
+ | 2019/04/18 | ||
+ | |||
| style="width: 70px;" | SRP | | style="width: 70px;" | SRP | ||
+ | | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.8650116&Form_Kind=BAS.FORM.137&Form_No=9674 9674] | ||
+ | | style="width: 230px;" | | ||
+ | [[Media:Alleantia_Co-creation_Program_Alleantia_URS_V1.0.docx|User Requirment Spec.docx]] | ||
+ | |||
+ | [[Media:Alleantia_Co-Creation_Program_Alleantia_SPEC_V1.0.docx|SW Spec.docx]] | ||
+ | |||
+ | | style="width: 227px;" | | ||
+ | [[Alleantia_Service|Alleantia Co-Creation Program]] | ||
+ | |||
+ | [https://172.20.2.44/svn/SUSIAccess/SA3.1/trunk/Agent/CAgentIoT/Modules/AlleantiaHandler Source Code] | ||
+ | |||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 9 | ||
+ | | style="width: 119px;" | Modbus TCP Slave | ||
+ | | style="width: 71px;" | Hyudai | ||
+ | | style="width: 73px;" | Brook.Lee | ||
+ | | style="width: 123px;" | Ray.Liu<br/> | ||
+ | | style="width: 75px;" | Luke.Su | ||
+ | | style="width: 65px;" | ''' '''<span style="background-color:#00FF00;">RS</span> 8/8<br/> | ||
+ | | style="width: 73px;" | | ||
+ | 2018/08/13 2018/08/20 | ||
+ | |||
+ | | style="width: 70px;" | NRE | ||
+ | | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.8683010&Form_Kind=BAS.FORM.137&Form_No=9707 9707] | ||
+ | | style="width: 230px;" | | ||
+ | [[Media:ModbusTCP_Slave_Korea_POC_URS_1.0_update.docx|User Requirment Spec.docx]] | ||
+ | |||
+ | [[Media:ModbusTCP_Slave_for_POC_SPEC.docx|SW Spec.docx]] | ||
+ | |||
+ | | style="width: 227px;" | | ||
+ | [http://ess-wiki.advantech.com.tw/view/Modbus_TCP_Slave Modbus TCP Slave for POC] | ||
+ | |||
+ | [http://advgitlab.eastasia.cloudapp.azure.com/EdgeSense/Modbus-Slave.git Source Code] | ||
+ | |||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 10 | ||
+ | | style="width: 119px;" | ODBC Service | ||
+ | | style="width: 71px;" | 有量<br/> | ||
+ | | style="width: 73px;" | Alan.Kao | ||
+ | | style="width: 123px;" | Sammy | ||
+ | | style="width: 75px;" | Luke.Su | ||
+ | | style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8 | ||
+ | | style="width: 73px;" | | ||
+ | 2018/09/25 | ||
+ | |||
+ | 2018/09/28 | ||
+ | |||
+ | | style="width: 70px;" | SRP | ||
+ | | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.8845049&Form_Kind=BAS.FORM.137&Form_No=9843 9843]<br/> | ||
+ | | style="width: 230px;" | | ||
+ | [[Media:ODBC_plugin_9843_URS_1.0.docx|User Requirment Spec.docx]] | ||
+ | |||
+ | [[Media:ODBC_plugin_9843_SW_SPEC_1.0.docx|SW Spec.docx]] | ||
+ | |||
+ | |||
+ | |||
+ | | style="width: 227px;" | [[ODBC_Service|ODBC Service]]<br/> | ||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 11 | ||
+ | | style="width: 119px;" | WASCADA | ||
+ | | style="width: 71px;" | 宏遠 | ||
+ | | style="width: 73px;" | Alan.Kao | ||
+ | | style="width: 123px;" | Sammy/Yaqui | ||
+ | | style="width: 75px;" | Luke.Su | ||
+ | | style="width: 65px;" | <span style="background-color:#FFFF00;">EF </span>5/8 | ||
+ | | style="width: 73px;" | | ||
+ | 2018/09/25 | ||
+ | |||
+ | 2018/09/28 | ||
+ | |||
+ | | style="width: 70px;" | SRP | ||
+ | | style="width: 49px;" | | ||
+ | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.8820234&Form_Kind=BAS.FORM.137&Form_No=9844 9844] | ||
+ | |||
+ | | style="width: 230px;" | [[Media:SCADA_plug_in_URS_1.0.docx|User Requirment Spec.docx]] | ||
+ | | style="width: 227px;" | <br/> | ||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 12 | ||
+ | | style="width: 119px;" | Chamber | ||
+ | | style="width: 71px;" | 同欣 | ||
+ | | style="width: 73px;" | Alan.Kao | ||
+ | | style="width: 123px;" | | ||
+ | Kyle.Tsai/ | ||
+ | |||
+ | William.Chen | ||
+ | |||
+ | | style="width: 75px;" | <br/> | ||
+ | | style="width: 65px;" | <span style="background-color:#FFFF00;">ATE</span> 2/8 | ||
+ | | style="width: 73px;" | 2018/10/25 | ||
+ | | style="width: 70px;" | VIP ? | ||
+ | | style="width: 49px;" | <br/> | ||
+ | | style="width: 230px;" | | ||
+ | Internal: | ||
+ | |||
+ | \\eossfs\EdgeSense\Customer-Service\Theil\RS485_Chamber_20181025\doc | ||
+ | |||
+ | | style="width: 227px;" | | ||
+ | |||
+ | |||
+ | |||
+ | |||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 13 | ||
+ | | style="width: 119px;" | | ||
+ | Customize Event | ||
+ | |||
+ | Message | ||
+ | |||
+ | | style="width: 71px;" | 東正 | ||
+ | | style="width: 73px;" | Kurt.Ou | ||
+ | | style="width: 123px;" | Sammy | ||
+ | | style="width: 75px;" | Luke.Su | ||
+ | | style="width: 65px;" | <span style="background-color:#00FFFF;">TT</span> 7/8 | ||
+ | | style="width: 73px;" | 2018/10/20 | ||
+ | | style="width: 70px;" | | ||
+ | WISEPoint | ||
+ | |||
+ | :600 | ||
+ | |||
+ | | style="width: 49px;" | | ||
+ | [http://eflow.advantech.com.tw/eFlow/Approve/Popup/Main.aspx?FORM_KIND=BAS.FORM.137&FORM_NO=9998&CALLER_ID=BAS.EMP.000023238&EMP_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.9053310&Continue_Approve=N&VIEW_PHASE_ID=VIEW&LOGON_REGION=zh-TW&CALL_PHASE_ID=APPROVE&CATALOG=1003&PAGEVER=1.0 9998] | ||
+ | |||
+ | 10295 | ||
+ | |||
+ | | style="width: 230px;" | \\eossfs\EdgeSense\Customer-Service\東正-air compressor-20181020<br/> | ||
+ | | style="width: 227px;" | [[AlarmEvent|AlarmEvent]] | ||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 14 | ||
+ | | style="width: 119px;" | WA/SCADA | ||
+ | | style="width: 71px;" | 宏遠 | ||
+ | | style="width: 73px;" | Alan.Kao | ||
+ | | style="width: 123px;" | Sammy, Kyle | ||
+ | | style="width: 75px;" | Hank.Peng | ||
+ | | style="width: 65px;" | <span style="background-color: rgb(211, 211, 211);">-1 NI</span> | ||
+ | | style="width: 73px;" | 2018/10/23 | ||
+ | | style="width: 70px;" | VIP ? | ||
+ | | style="width: 49px;" | <br/> | ||
+ | | style="width: 230px;" | | ||
+ | 1. 30000 tags upload in 6 mins | ||
+ | |||
+ | 2. batch config ? by node | ||
+ | |||
+ | | style="width: 227px;" | <br/> | ||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 15 | ||
+ | | style="width: 119px;" | Porteus Linux | ||
+ | | style="width: 71px;" | CHT | ||
+ | | style="width: 73px;" | Sam / Neo | ||
+ | | style="width: 123px;" | Maurice.Kao | ||
+ | | style="width: 75px;" | Terry.Lu | ||
+ | | style="width: 65px;" | <span style="background-color:#FFFF00;">FE </span> 3/8 | ||
+ | | style="width: 73px;" | 2018/12/17 | ||
+ | | style="width: 70px;" | VIP ? | ||
| style="width: 49px;" | <br/> | | style="width: 49px;" | <br/> | ||
− | | style="width: | + | | style="width: 230px;" | <br/> |
+ | | style="width: 227px;" | <br/> | ||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 16 | ||
+ | | style="width: 119px;" | OPC-UA for demo | ||
+ | | style="width: 71px;" | 工研院 | ||
+ | | style="width: 73px;" | Sammy | ||
+ | | style="width: 123px;" | Sammy | ||
+ | | style="width: 75px;" | Luke, Hank | ||
+ | | style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8 | ||
+ | | style="width: 73px;" | 2019/01/10 | ||
+ | | style="width: 70px;" | POC | ||
+ | | style="width: 49px;" | 10215 <br/> | ||
+ | | style="width: 230px;" | <br/> | ||
+ | | style="width: 227px;" | [[OPC-UA_Service|OPC-UA Service]] | ||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 17 | ||
+ | | style="width: 119px;" | Gantt chart for TLS | ||
+ | | style="width: 71px;" | TED | ||
+ | | style="width: 73px;" | Rison | ||
+ | | style="width: 123px;" | Austin.Ciou | ||
+ | | style="width: 75px;" | Allen.Kao | ||
+ | | style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8 | ||
+ | | style="width: 73px;" | 2019/10/14 | ||
+ | | style="width: 70px;" | | ||
+ | WISEPoint: | ||
+ | |||
+ | 900 | ||
+ | |||
+ | | style="width: 49px;" | 11269 | ||
+ | | style="width: 230px;" | <br/> | ||
+ | | style="width: 227px;" | [[Gantt-chart-for-TLS|Gantt-chart-for-TLS]]<br/> | ||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 18 | ||
+ | | style="width: 119px;" | Gantt chart for TLS - v1.2 | ||
+ | | style="width: 71px;" | TED | ||
+ | | style="width: 73px;" | Rison | ||
+ | | style="width: 123px;" | Austin.Ciou | ||
+ | | style="width: 75px;" | Allen.Kao | ||
+ | | style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8 | ||
+ | | style="width: 73px;" | 2019/12/05 | ||
+ | | style="width: 70px;" | WISEPoint: 200 | ||
+ | | style="width: 49px;" | <br/> | ||
+ | | style="width: 230px;" | | ||
+ | 1. Name of TLS, 2. Status - at Left block | ||
+ | |||
+ | | style="width: 227px;" | [[Gantt-chart-for-TLS|Gantt-chart-for-TLS]]<br/> | ||
+ | |- | ||
+ | | style="width: 47px; text-align: center;" | 19 | ||
+ | | style="width: 119px;" | Gantt chart for TLS - v1.3<br/> | ||
+ | | style="width: 71px;" | TED | ||
+ | | style="width: 73px;" | Rison | ||
+ | | style="width: 123px;" | Austin.Ciou | ||
+ | | style="width: 75px;" | Allen.Kao | ||
+ | | style="width: 65px;" | <span style="background-color:#FFFF00;">FE</span> 3/8 | ||
+ | | style="width: 73px;" | 2021/05/18 | ||
+ | | style="width: 70px;" | ? | ||
+ | | style="width: 49px;" | <br/> | ||
+ | | style="width: 230px;" | Export a Gantt chart data to CSV - Time/Color/Speed | ||
+ | | style="width: 227px;" | <br/> | ||
|} | |} | ||
− | |||
− | SW | + | |
+ | '''Status''': Customer Request '''(<span style="background-color:#FFFF00;">0.CR </span>) -> '''Function Requirment ( '''<span style="background-color:#FFFF00;">1.FR</span>''' ) -> AE Technique Evaluation ( '''<span style="background-color:#FFFF00;">2.ATE</span>''' ) -> Feasibility Evaluation ( '''<span style="background-color:#FFFF00;">3.FE</span> ''') -> SW Proposal / Business Contract ( '''<span style="background-color:#FFFF00;">4.BC</span>''' ) -> | ||
+ | |||
+ | eFlow ( '''<span style="background-color:#00FFFF;">5. EF</span>''' ) -> Implement / pre-apha release / QA Cycle ('''<span style="background-color:#00FFFF;">6. IQC</span>''') -> Technique Transfer ( '''<span style="background-color:#00FFFF;">7. TT</span>''' ) -> Release & Service ( '''<span style="background-color:#00FF00;">8. RS</span>''' ). Not Init (<span style="background-color:#D3D3D3;">-1. NI)</span> | ||
+ | |||
+ | <span style="font-size:x-large;">[https://drive.google.com/drive/folders/1yhH17k3Z5H9AniXa7zr2QGKJmRpWAARG?usp=sharing Detail of EdgeSense Service ]</span> | ||
= e-Flow = | = e-Flow = | ||
− | [[File:EdgeSense e-Flow2.jpg|900x600px|EdgeSense | + | == Customization Software Service == |
+ | |||
+ | [[File:EdgeSenseCustomizationServiceEflow-1.jpg|800x500px|eFlow-1]] [[File:EdgeSense e-Flow2.jpg|800x500px|EdgeSense e-Flow.jpg]] | ||
+ | |||
+ | == Technique Consultant == | ||
+ | |||
+ | [[File:Edgesense technique consultant.jpg|900x600px|Edgesense technique consultant.jpg]] | ||
+ | |||
+ | = EdgeSense Design-in Service and Price = | ||
+ | |||
+ | == wise-point redeem process == | ||
+ | |||
+ | [[File:Flow of Customer Service with WISE-Point.jpg|800x400px|Flow of Customer Service with WISE-Point.jpg]] | ||
+ | |||
+ | == Service == | ||
+ | |||
+ | {| border="1" cellspacing="1" cellpadding="1" style="width: 787px;" | ||
+ | |- | ||
+ | | <span style="font-size:large;">Type</span> | ||
+ | | style="width: 259px;" | <span style="font-size:large;">Description</span> | ||
+ | | style="width: 142px;" | <span style="font-size:large;">Charge</span> | ||
+ | | style="width: 252px;" | <span style="font-size:large;">Note</span> | ||
+ | |- | ||
+ | | <span style="font-size:large;">Development</span> | ||
+ | | style="width: 259px;" | | ||
+ | <span style="font-size:large;">* Customize Project</span> | ||
+ | |||
+ | <span style="font-size:large;">* POC for Demo</span> | ||
+ | |||
+ | | style="width: 142px;" | <span style="font-size:large;">Yes </span> | ||
+ | | style="width: 252px;" | | ||
+ | <span style="font-size:large;">Depend on Project's Man-Day</span> | ||
+ | |||
+ | |- | ||
+ | | <span style="font-size:large;">Consulting</span> | ||
+ | | style="width: 259px;" | | ||
+ | <span style="font-size:large;">* Technique Consulting</span> | ||
+ | |||
+ | <span style="font-size:large;">* Provide Technique docuemtn and sample code</span> | ||
+ | |||
+ | <span style="font-size:large;">* Help to verify issue</span> | ||
+ | |||
+ | | style="width: 142px;" | | ||
+ | <span style="font-size:large;">Free</span> | ||
+ | |||
+ | <span style="font-size:large;">( 1~3 hours )</span> | ||
+ | |||
+ | | style="width: 252px;" | | ||
+ | <span style="font-size:large;">RD working hour </span> | ||
+ | |||
+ | <span style="font-size:large;">1~ 3 hrs is free</span> | ||
+ | |||
+ | |} | ||
+ | |||
+ | == Charge == | ||
+ | |||
+ | {| border="1" cellspacing="1" cellpadding="1" | ||
+ | |- | ||
+ | | <span style="font-size:x-large;">Type</span> | ||
+ | | <span style="font-size:x-large;">Price (USD)</span> | ||
+ | | <span style="font-size:x-large;">Point</span> | ||
+ | | <span style="font-size:x-large;">RD hrs</span> | ||
+ | | <span style="font-size:x-large;">Man-day</span> | ||
+ | |- | ||
+ | | <span style="font-size:x-large;">WISE-Point</span> | ||
+ | | <span style="font-size:x-large;">1,000</span><br/> | ||
+ | | <span style="font-size:x-large;">100</span> | ||
+ | | <span style="font-size:x-large;">10</span> | ||
+ | | <span style="font-size:x-large;">1</span> | ||
+ | |- | ||
+ | | <span style="font-size:x-large;">VIP</span> | ||
+ | | <span style="font-size:x-large;">20,000 </span> | ||
+ | | <span style="font-size:x-large;">2,000</span> | ||
+ | | <span style="font-size:x-large;">200</span> | ||
+ | | <span style="font-size:x-large;">20</span> | ||
+ | |} | ||
+ | |||
+ | |||
+ | |||
+ | [http://wise-paas.advantech.com/zh-tw/marketplace/detailinfo/7 <span style="font-size:x-large;">Marketplace</span>] | ||
= Document = | = Document = | ||
− | User / Functional | + | User / Functional Requirement and Evaluation Solution( PM / AE ) |
*[[Media:(ProjectNam)_(Customer)_URS_(Ver).docx|Template]] | *[[Media:(ProjectNam)_(Customer)_URS_(Ver).docx|Template]] | ||
− | *[[Media: | + | *[[Media:(ProjectNam)_(Customer)_URS_(Ver) _Sample.docx|Sample]] |
− | SW Specification and | + | SW Specification and Proposal ( RD ) |
− | *[[Media:( | + | *[[Media:EdgeSense-(Project-Name)_SW_Proposal_V2.2.docxx|Template]] |
− | *[[Media: | + | *[[Media:EdgeSense-(Project-Name)_SW_Proposal_V2.2-Sample_.docx|Sample]] |
Sample of Release Note and User Guide - txt and wiki ( RD & AE ) | Sample of Release Note and User Guide - txt and wiki ( RD & AE ) | ||
*[[Media:(ProjectName)_(Customer)_ReleaseNote_(Version).txt|Template]] | *[[Media:(ProjectName)_(Customer)_ReleaseNote_(Version).txt|Template]] | ||
− | *[[Media: | + | *[[Media:Agent_Modbus_Handler_ReleaseNote_2.0.1.txt|Sample]] |
− | [[ | + | |
+ | Sample of Release Announcement - doc and wiki ( RD ) | ||
+ | |||
+ | *[[Media:(ProjectName)_(Customer)_ReleaseAnnouncement_(Version).docx|Template]] | ||
+ | *[[Media:Agent_Modbus_Handler_ReleaseAnnouncement_2.0.0.docx|Sample]] | ||
+ | |||
+ | Use Case ( PM / AE ) | ||
+ | |||
+ | *[[Media:(ProjectName)_(Customer)_UseCase_(Date).docx|Template]] | ||
+ | *[[Media:Modbus_Dalian_Heavy_Industry_UseCase_2018-08-31.docx|Sample]] |
Latest revision as of 02:07, 3 December 2021
Contents
EdgeSense Customizatoin Service
Flow and Owner
Checkpoint
1. Advantech will provide a software specification to the customer to confirm all of the functional specifications meet the customer's requirements. The customer needs to sign back and redeem the deposit.
( PM has to confirm the customer has bought enough WISE-Points for this customization service. )
2. Advantech will deliver after the customer has redeemed the WISE-Point balance.
( PM has to confirm the customer has redeemed WISE-Point then release to the customer. )
Delivery
1. Advantech will have a demonstrate for customer. Customer and Advantech will work together to confirm whether all functions meet the previously signed proposal.
2. Advantech will delivery all of software packages after customer redeem WISE-Point.
Release
- Version Control - Traceable,
- Release Folder: eossfs/EdgeSense/Customer-Service / Download Site : ( Folder Naming Rule...)
- Package Naming Rule :
- Folder Naming Rule :
\[Customer-Name]_[eFlow-Number]_[Date]\
- Internal Storage :
\\eossfs\ESS-Release\EdgeSense\Customer-Service
- External Storage :
Dropbox: https://www.dropbox.com/home
Account: advantech.ess.rd@gmail.com
Projects
Item | Project Name | Customer | PM | AE | RD |
Status current / Total |
Init / Update Date | Business | eflow | Document | wiki link |
1 | Modbus Control at Edge Site | 同欣 | Kurt.Ou | Sammy.Hsu | Hank.Peng | RS 8 / 8 | 2017/12/01 | NRE x n | 8891 | C# Sample SW spec.docx | |
2 | Go-Service porting | 復盛 | Alan.Kao | Sammy.Hsu | Hank.Peng | NI 3 / 8 (x) | 2018/01/08 | VIP ( -->) | x | x | Fusheng-GoService-2018-01-08 |
3 | Debug-Board | 晨星 | Alan, Kurt | Sammy.Hus | - | NI 3 / 8 (x) | 2018/01/10 | VIP | x | x | Mstar-DebugBoard-2018-01-10 |
4 | ODBC Plugin | Mirai | Alan.Kao |
Jennifer7.lin |
Luke.Su | RS 8 / 8 | 2018/01/16 | NRE x n | x | x | |
5 | Rohm Tower Light Sensor DEMO KIT |
DTOS and AJP | Johnny.Hsiao | Joshua.Hua |
Hank.Peng | RS 8 / 8 |
2018/05/07 | PD / AJP | 9052 |
x |
|
6 | Sample plugin for PLCMgt | 杭州晶创 |
wang.yu王瑜 |
None | Eric.Liang | RS 8/8 |
2018/05/07 2018/05/09 |
POC | 9278 | Sample Plugin for DevMgt | |
7 | DDS-to-MQTT RMM3.3 | 新加坡政府/Gvotech |
Kurt.Ou | Yaqui.Kao | Eric.Liang | RS 8/8 | 2018/05/15 | POC | 9276 | DDS to MQTT RMM3.3 | |
8 | Alleantia Co-Creation Program |
|
Kurt.Ou |
Kalvin.Yang | Hank.Peng | RS 8/8 |
2018/07/27, 2018/8/20 2019/04/18 |
SRP | 9674 | ||
9 | Modbus TCP Slave | Hyudai | Brook.Lee | Ray.Liu |
Luke.Su | RS 8/8 |
2018/08/13 2018/08/20 |
NRE | 9707 | ||
10 | ODBC Service | 有量 |
Alan.Kao | Sammy | Luke.Su | RS 8/8 |
2018/09/25 2018/09/28 |
SRP | 9843 |
|
ODBC Service |
11 | WASCADA | 宏遠 | Alan.Kao | Sammy/Yaqui | Luke.Su | EF 5/8 |
2018/09/25 2018/09/28 |
SRP | User Requirment Spec.docx | | |
12 | Chamber | 同欣 | Alan.Kao |
Kyle.Tsai/ William.Chen |
|
ATE 2/8 | 2018/10/25 | VIP ? | |
Internal: \\eossfs\EdgeSense\Customer-Service\Theil\RS485_Chamber_20181025\doc |
|
13 |
Customize Event Message |
東正 | Kurt.Ou | Sammy | Luke.Su | TT 7/8 | 2018/10/20 |
WISEPoint
|
10295 |
\\eossfs\EdgeSense\Customer-Service\東正-air compressor-20181020 |
AlarmEvent |
14 | WA/SCADA | 宏遠 | Alan.Kao | Sammy, Kyle | Hank.Peng | -1 NI | 2018/10/23 | VIP ? | |
1. 30000 tags upload in 6 mins 2. batch config ? by node |
|
15 | Porteus Linux | CHT | Sam / Neo | Maurice.Kao | Terry.Lu | FE 3/8 | 2018/12/17 | VIP ? | |
|
|
16 | OPC-UA for demo | 工研院 | Sammy | Sammy | Luke, Hank | RS 8/8 | 2019/01/10 | POC | 10215 |
|
OPC-UA Service |
17 | Gantt chart for TLS | TED | Rison | Austin.Ciou | Allen.Kao | RS 8/8 | 2019/10/14 |
WISEPoint: 900 |
11269 | |
Gantt-chart-for-TLS |
18 | Gantt chart for TLS - v1.2 | TED | Rison | Austin.Ciou | Allen.Kao | RS 8/8 | 2019/12/05 | WISEPoint: 200 | |
1. Name of TLS, 2. Status - at Left block |
Gantt-chart-for-TLS |
19 | Gantt chart for TLS - v1.3 |
TED | Rison | Austin.Ciou | Allen.Kao | FE 3/8 | 2021/05/18 | ? | |
Export a Gantt chart data to CSV - Time/Color/Speed | |
Status: Customer Request (0.CR ) -> Function Requirment ( 1.FR ) -> AE Technique Evaluation ( 2.ATE ) -> Feasibility Evaluation ( 3.FE ) -> SW Proposal / Business Contract ( 4.BC ) ->
eFlow ( 5. EF ) -> Implement / pre-apha release / QA Cycle (6. IQC) -> Technique Transfer ( 7. TT ) -> Release & Service ( 8. RS ). Not Init (-1. NI)
e-Flow
Customization Software Service
Technique Consultant
EdgeSense Design-in Service and Price
wise-point redeem process
Service
Type | Description | Charge | Note |
Development |
* Customize Project * POC for Demo |
Yes |
Depend on Project's Man-Day |
Consulting |
* Technique Consulting * Provide Technique docuemtn and sample code * Help to verify issue |
Free ( 1~3 hours ) |
RD working hour 1~ 3 hrs is free |
Charge
Type | Price (USD) | Point | RD hrs | Man-day |
WISE-Point | 1,000 |
100 | 10 | 1 |
VIP | 20,000 | 2,000 | 200 | 20 |
Document
User / Functional Requirement and Evaluation Solution( PM / AE )
SW Specification and Proposal ( RD )
Sample of Release Note and User Guide - txt and wiki ( RD & AE )
Sample of Release Announcement - doc and wiki ( RD )
Use Case ( PM / AE )