Latest revision as of 02:07, 3 December 2021

EdgeSense Customizatoin Service

Flow and Owner

Checkpoint

1. Advantech will provide a software specification to the customer to confirm all of the functional specifications meet the customer's requirements. The customer needs to sign back and redeem the deposit.

( PM has to confirm the customer has bought enough WISE-Points for this customization service. )

2. Advantech will deliver after the customer has redeemed the WISE-Point balance.

( PM has to confirm the customer has redeemed WISE-Point then release to the customer. )

Delivery

1. Advantech will have a demonstrate for customer. Customer and Advantech will work together to confirm whether all functions meet the previously signed proposal.

2. Advantech will delivery all of software packages after customer redeem WISE-Point.

Release

Version Control - Traceable,
Release Folder: eossfs/EdgeSense/Customer-Service / Download Site : ( Folder Naming Rule...)
Package Naming Rule :

Folder Naming Rule :

  \[Customer-Name]_[eFlow-Number]_[Date]\

Internal Storage :

  \\eossfs\ESS-Release\EdgeSense\Customer-Service

External Storage :

  
  Dropbox: https://www.dropbox.com/home
  Account: advantech.ess.rd@gmail.com

Projects

Item	Project Name	Customer	PM	AE	RD	Status current / Total	Init / Update Date	Business	eflow	Document	wiki link
1	Modbus Control at Edge Site	同欣	Kurt.Ou	Sammy.Hsu	Hank.Peng	RS 8 / 8	2017/12/01	NRE x n	8891	C# Sample SW spec.docx	同欣_Modbus_Service-2017-12-x Source Code
2	Go-Service porting	復盛	Alan.Kao	Sammy.Hsu	Hank.Peng	NI 3 / 8 (x)	2018/01/08	VIP ( -->)	x	x	Fusheng-GoService-2018-01-08
3	Debug-Board	晨星	Alan, Kurt	Sammy.Hus	-	NI 3 / 8 (x)	2018/01/10	VIP	x	x	Mstar-DebugBoard-2018-01-10
4	ODBC Plugin	Mirai	Alan.Kao	Jennifer7.lin	Luke.Su	RS 8 / 8	2018/01/16	NRE x n	x	x	Mirai-ODBC_Plugin-2018-01-16 Source Code
5	Rohm Tower Light Sensor DEMO KIT	DTOS and AJP	Johnny.Hsiao	Joshua.Hua	Hank.Peng	RS 8 / 8	2018/05/07	PD / AJP	9052	x	Rohm-ESP_Plugin-2018-03-21 EnOcean Link Solution Source Code
6	Sample plugin for PLCMgt	杭州晶创	wang.yu王瑜	None	Eric.Liang	RS 8/8	2018/05/07 2018/05/09	POC	9278	User Requirment Spec.docx SW Spec.docx	Sample Plugin for DevMgt
7	DDS-to-MQTT RMM3.3	新加坡政府/Gvotech	Kurt.Ou	Yaqui.Kao	Eric.Liang	RS 8/8	2018/05/15	POC	9276	User Requirment Spec.docx SW Spec.docx	DDS to MQTT RMM3.3
8	Alleantia Co-Creation Program		Kurt.Ou	Kalvin.Yang	Hank.Peng	RS 8/8	2018/07/27, 2018/8/20 2019/04/18	SRP	9674	User Requirment Spec.docx SW Spec.docx	Alleantia Co-Creation Program Source Code
9	Modbus TCP Slave	Hyudai	Brook.Lee	Ray.Liu	Luke.Su	RS 8/8	2018/08/13 2018/08/20	NRE	9707	User Requirment Spec.docx SW Spec.docx	Modbus TCP Slave for POC Source Code
10	ODBC Service	有量	Alan.Kao	Sammy	Luke.Su	RS 8/8	2018/09/25 2018/09/28	SRP	9843	User Requirment Spec.docx SW Spec.docx	ODBC Service
11	WASCADA	宏遠	Alan.Kao	Sammy/Yaqui	Luke.Su	EF 5/8	2018/09/25 2018/09/28	SRP	9844	User Requirment Spec.docx
12	Chamber	同欣	Alan.Kao	Kyle.Tsai/ William.Chen		ATE 2/8	2018/10/25	VIP ?		Internal: \\eossfs\EdgeSense\Customer-Service\Theil\RS485_Chamber_20181025\doc
13	Customize Event Message	東正	Kurt.Ou	Sammy	Luke.Su	TT 7/8	2018/10/20	WISEPoint 600	9998 10295	\\eossfs\EdgeSense\Customer-Service\東正-air compressor-20181020	AlarmEvent
14	WA/SCADA	宏遠	Alan.Kao	Sammy, Kyle	Hank.Peng	-1 NI	2018/10/23	VIP ?		1. 30000 tags upload in 6 mins 2. batch config ? by node
15	Porteus Linux	CHT	Sam / Neo	Maurice.Kao	Terry.Lu	FE 3/8	2018/12/17	VIP ?
16	OPC-UA for demo	工研院	Sammy	Sammy	Luke, Hank	RS 8/8	2019/01/10	POC	10215		OPC-UA Service
17	Gantt chart for TLS	TED	Rison	Austin.Ciou	Allen.Kao	RS 8/8	2019/10/14	WISEPoint: 900	11269		Gantt-chart-for-TLS
18	Gantt chart for TLS - v1.2	TED	Rison	Austin.Ciou	Allen.Kao	RS 8/8	2019/12/05	WISEPoint: 200		1. Name of TLS, 2. Status - at Left block	Gantt-chart-for-TLS
19	Gantt chart for TLS - v1.3	TED	Rison	Austin.Ciou	Allen.Kao	FE 3/8	2021/05/18	?		Export a Gantt chart data to CSV - Time/Color/Speed

Status: Customer Request (0.CR ) -> Function Requirment ( 1.FR ) -> AE Technique Evaluation ( 2.ATE ) -> Feasibility Evaluation ( 3.FE ) -> SW Proposal / Business Contract ( 4.BC ) ->

eFlow ( 5. EF ) -> Implement / pre-apha release / QA Cycle (6. IQC) -> Technique Transfer ( 7. TT ) -> Release & Service ( 8. RS ). Not Init (-1. NI)

Detail of EdgeSense Service

e-Flow

Customization Software Service

Technique Consultant

EdgeSense Design-in Service and Price

wise-point redeem process

Service

Type

Description

Charge

Note

Development

* Customize Project

* POC for Demo

Yes

Depend on Project's Man-Day

Consulting

* Technique Consulting

* Provide Technique docuemtn and sample code

* Help to verify issue

Free

( 1~3 hours )

RD working hour

1~ 3 hrs is free

Charge

Type	Price (USD)	Point	RD hrs	Man-day
WISE-Point	1,000	100	10	1
VIP	20,000	2,000	200	20

Marketplace

Document

User / Functional Requirement and Evaluation Solution( PM / AE )

SW Specification and Proposal ( RD )

Sample of Release Note and User Guide - txt and wiki ( RD & AE )

Sample of Release Announcement - doc and wiki ( RD )

Use Case ( PM / AE )

Difference between revisions of "Edge Customer Service"

Latest revision as of 02:07, 3 December 2021

Contents

EdgeSense Customizatoin Service

Flow and Owner

Checkpoint

Delivery

Release

Projects

e-Flow

Customization Software Service

Technique Consultant

EdgeSense Design-in Service and Price

wise-point redeem process

Service

Charge

Document

Navigation menu

Personal tools

Namespaces

Variants

Views

More

Search

Navigation

Tools

@@ Line 1: / Line 1: @@
-= Edge Sense Customer Service &nbsp; =
+= EdgeSense Customizatoin&nbsp;Service &nbsp; =
+== Flow and Owner ==
 [[File:CustomerServiceFlow3.jpg|1200x600px|CustomerServiceFlow3.jpg]]
-= Release&nbsp; =
+== Checkpoint ==
+<span style="font-size:larger;">1. Advantech will provide a&nbsp;software specification to the customer to confirm all of the functional specifications meet the customer's requirements. The customer needs to sign back and redeem the deposit.</span>
+<span style="font-size:larger;">&nbsp; ( PM has to</span>&nbsp;<span style="font-size:larger;">confirm the customer has bought enough WISE-Points for this customization service. )</span>
+<span style="font-size:larger;">2. Advantech will deliver after the customer has redeemed the WISE-Point balance.</span>
+<span style="font-size:larger;">&nbsp; &nbsp;( PM has to</span>&nbsp;<span style="font-size:larger;">confirm the customer has redeemed WISE-Point&nbsp;then release to the customer. )</span>
+== Delivery ==
+<span style="font-size:larger;">1. Advantech will have a demonstrate for&nbsp;customer. Customer and Advantech will work together to confirm whether all functions&nbsp;meet the previously signed proposal.</span>
+<span style="font-size:larger;">2. Advantech will delivery all of software packages after customer redeem WISE-Point.</span>
+== Release&nbsp; ==
 *Version Control - Traceable,&nbsp;
@@ Line 31: / Line 49: @@
 *Internal Storage&nbsp;:
-    <span style="font-size:larger;"><span style="color:#111111;">\\eossfs\EdgeSense\Customer-Service</span></span>
+    <span style="font-size:larger;"><span style="color:#111111;">\\eossfs\ESS-Release\EdgeSense\Customer-Service</span></span>
@@ Line 50: / Line 68: @@
 | style="width: 71px;" | Customer
 | style="width: 73px;" | PM
-| style="width: 59px;" | AE
+| style="width: 123px;" | AE
-| style="width: 38px;" | RD
+| style="width: 75px;" | RD
-| style="width: 84px;" |
+| style="width: 65px;" |
 Status&nbsp;
 current / Total
-| style="width: 94px;" | Init / Update Date
+| style="width: 73px;" | Init / Update Date
 | style="width: 70px;" | Business
 | style="width: 49px;" | eflow
@@ Line 67: / Line 85: @@
 | style="width: 71px;" | 同欣
 | style="width: 73px;" | Kurt.Ou
-| style="width: 59px;" | Sammy.Hsu
+| style="width: 123px;" | Sammy.Hsu
-| style="width: 38px;" | Hank.Peng
+| style="width: 75px;" | Hank.Peng
-| style="width: 84px;" | &nbsp; '''<span style="background-color:#00FF00;">RS</span>'''&nbsp; 8 / 8
+| style="width: 65px;" | &nbsp; '''<span style="background-color:#00FF00;">RS</span>'''&nbsp; 8 / 8
-| style="width: 94px;" | 2017/12/01
+| style="width: 73px;" | 2017/12/01
 | style="width: 70px;" | NRE x n
 | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.7885433&Form_Kind=BAS.FORM.137&Form_No=8891 8891]
@@ Line 84: / Line 102: @@
 | style="width: 71px;" | 復盛
 | style="width: 73px;" | Alan.Kao
-| style="width: 59px;" | Sammy.Hsu
+| style="width: 123px;" | Sammy.Hsu
-| style="width: 38px;" | Hank.Peng
+| style="width: 75px;" | Hank.Peng
-| style="width: 84px;" | &nbsp;<span style="background-color:#D3D3D3;">NI&nbsp; </span>3 / 8 (x)
+| style="width: 65px;" | &nbsp;<span style="background-color:#D3D3D3;">NI&nbsp; </span>3 / 8 (x)
-| style="width: 94px;" | 2018/01/08
+| style="width: 73px;" | 2018/01/08
 | style="width: 70px;" | VIP ( -->)
 | style="width: 49px;" | x
@@ Line 97: / Line 115: @@
 | style="width: 71px;" | 晨星
 | style="width: 73px;" | Alan, Kurt
-| style="width: 59px;" | Sammy.Hus
+| style="width: 123px;" | Sammy.Hus
-| style="width: 38px;" | &nbsp; -
+| style="width: 75px;" | &nbsp; -
-| style="width: 84px;" | &nbsp; <span style="background-color:#D3D3D3;">NI</span>&nbsp; 3 / 8 (x)
+| style="width: 65px;" | &nbsp; <span style="background-color:#D3D3D3;">NI</span>&nbsp; 3 / 8 (x)
-| style="width: 94px;" | 2018/01/10
+| style="width: 73px;" | 2018/01/10
 | style="width: 70px;" | VIP
 | style="width: 49px;" | x
@@ Line 110: / Line 128: @@
 | style="width: 71px;" | Mirai
 | style="width: 73px;" | Alan.Kao<br/>
-| style="width: 59px;" | Jennifer7.lin&nbsp;<br/>
+| style="width: 123px;" | Jennifer7.lin&nbsp;<br/>
-| style="width: 38px;" | Luke.Su&nbsp;
+| style="width: 75px;" | Luke.Su&nbsp;
-| style="width: 84px;" | &nbsp;&nbsp;'''<span style="background-color:#00FF00;">RS</span>'''&nbsp; 8 / 8
+| style="width: 65px;" | &nbsp;&nbsp;'''<span style="background-color:#00FF00;">RS</span>'''&nbsp; 8 / 8
-| style="width: 94px;" | 2018/01/16
+| style="width: 73px;" | 2018/01/16
 | style="width: 70px;" | NRE x n
 | style="width: 49px;" | x
@@ Line 127: / Line 145: @@
 | style="width: 71px;" | DTOS and AJP
 | style="width: 73px;" | Johnny.Hsiao
-| style="width: 59px;" | Joshua.Hua<br/>
+| style="width: 123px;" | Joshua.Hua<br/>
-| style="width: 38px;" | Hank.Peng
+| style="width: 75px;" | Hank.Peng
-| style="width: 84px;" | &nbsp; '''<span style="background-color:#00FF00;">RS</span>'''&nbsp; 8 / 8<br/>
+| style="width: 65px;" | &nbsp; '''<span style="background-color:#00FF00;">RS</span>'''&nbsp; 8 / 8<br/>
-| style="width: 94px;" | 2018/05/07
+| style="width: 73px;" | 2018/05/07
 | style="width: 70px;" | PD / AJP
 | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.8170785&Form_Kind=BAS.FORM.137&Form_No=9052 9052]
@@ Line 146: / Line 164: @@
 | style="width: 71px;" | 杭州晶创<br/>
 | style="width: 73px;" | wang.yu王瑜<br/>
-| style="width: 59px;" | None
+| style="width: 123px;" | None
-| style="width: 38px;" | Eric.Liang
+| style="width: 75px;" | Eric.Liang
-| style="width: 84px;" | &nbsp;<span style="background-color:#00FF00;">RS</span> 8/8
+| style="width: 65px;" | &nbsp;<span style="background-color:#00FF00;">RS</span> 8/8
-| style="width: 94px;" |
+| style="width: 73px;" |
 /05/07
@@ Line 167: / Line 185: @@
 | style="width: 71px;" | 新加坡政府/Gvotech<br/>
 | style="width: 73px;" | Kurt.Ou
-| style="width: 59px;" | Yaqui.Kao
+| style="width: 123px;" | Yaqui.Kao
-| style="width: 38px;" | Eric.Liang
+| style="width: 75px;" | Eric.Liang
-| style="width: 84px;" | <span style="background-color:#00FF00;">RS</span>&nbsp;8/8
+| style="width: 65px;" | <span style="background-color:#00FF00;">RS</span>&nbsp;8/8
-| style="width: 94px;" | 2018/05/15
+| style="width: 73px;" | 2018/05/15
 | style="width: 70px;" | POC
 | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/module/mailroute.aspx?FORM_KIND=BAS.FORM.137&FORM_NO=9276&FORM_APPROVE_ID=&LOGON_ID=BAS.EMP.000023238&MAIL_TYPE=COMPLETE&Emp_ID=BAS.EMP.000023238&Logon_Region=zh-TW&COMPANY_ID=BQY 9276]
@@ Line 184: / Line 202: @@
 | style="width: 71px;" | <br/>
 | style="width: 73px;" | Kurt.Ou<br/>
-| style="width: 59px;" | Kalvin.Yang
+| style="width: 123px;" | Kalvin.Yang
-| style="width: 38px;" | Hank.Peng
+| style="width: 75px;" | Hank.Peng
-| style="width: 84px;" | '''<span style="background-color:#00FFFF;">IQC</span>&nbsp;6'''/8<br/>
+| style="width: 65px;" | '''<span style="background-color:#00FF00;">RS</span>&nbsp;8'''/8<br/>
-| style="width: 94px;" | 2018/07/27, 2018/8/20
+| style="width: 73px;" |
+/07/27, 2018/8/20
+/04/18
 | style="width: 70px;" | SRP
 | style="width: 49px;" | [http://eflow.advantech.com.tw/eFlow/Trace/Popup/Approve/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.8650116&Form_Kind=BAS.FORM.137&Form_No=9674 9674]
@@ Line 205: / Line 227: @@
 | style="width: 71px;" | Hyudai
 | style="width: 73px;" | Brook.Lee
-| style="width: 59px;" | Ray.Liu<br/>
+| style="width: 123px;" | Ray.Liu<br/>
-| style="width: 38px;" | Luke.Su
+| style="width: 75px;" | Luke.Su
-| style="width: 84px;" | '''&nbsp;'''<span style="background-color:#00FF00;">RS</span>&nbsp;8/8<br/>
+| style="width: 65px;" | '''&nbsp;'''<span style="background-color:#00FF00;">RS</span>&nbsp;8/8<br/>
-| style="width: 94px;" |
+| style="width: 73px;" |
 /08/13 2018/08/20
@@ Line 228: / Line 250: @@
 | style="width: 71px;" | 有量<br/>
 | style="width: 73px;" | Alan.Kao
-| style="width: 59px;" | Sammy
+| style="width: 123px;" | Sammy
-| style="width: 38px;" | Luke.Su
+| style="width: 75px;" | Luke.Su
-| style="width: 84px;" | <span style="background-color:#00FF00;">RS</span> 8/8
+| style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8
-| style="width: 94px;" |
+| style="width: 73px;" |
 /09/25
@@ Line 251: / Line 273: @@
 | style="width: 71px;" | 宏遠
 | style="width: 73px;" | Alan.Kao
-| style="width: 59px;" | Sammy/Yaqui
+| style="width: 123px;" | Sammy/Yaqui
-| style="width: 38px;" | Luke.Su
+| style="width: 75px;" | Luke.Su
-| style="width: 84px;" | <span style="background-color:#FFFF00;">EF </span>5/8
+| style="width: 65px;" | <span style="background-color:#FFFF00;">EF </span>5/8
-| style="width: 94px;" |
+| style="width: 73px;" |
 /09/25
@@ Line 270: / Line 292: @@
 | style="width: 71px;" | 同欣
 | style="width: 73px;" | Alan.Kao
-| style="width: 59px;" | Kyle.Tsai/William.Chen
+| style="width: 123px;" |
-| style="width: 38px;" | <br/>
+Kyle.Tsai/
-| style="width: 84px;" | <span style="background-color:#FFFF00;">2.ATE</span>&nbsp;2/8
-| style="width: 94px;" | 2018/10/25
+William.Chen
+| style="width: 75px;" | <br/>
+| style="width: 65px;" | <span style="background-color:#FFFF00;">ATE</span>&nbsp;2/8
+| style="width: 73px;" | 2018/10/25
 | style="width: 70px;" | VIP&nbsp;?
 | style="width: 49px;" | <br/>
@@ Line 295: / Line 321: @@
 | style="width: 71px;" | 東正
 | style="width: 73px;" | Kurt.Ou
-| style="width: 59px;" | Sammy
+| style="width: 123px;" | Sammy
-| style="width: 38px;" | Luke.Su
+| style="width: 75px;" | Luke.Su
-| style="width: 84px;" | <span style="background-color:#00FFFF;">7.TT</span>&nbsp;7/8
+| style="width: 65px;" | <span style="background-color:#00FFFF;">TT</span>&nbsp;7/8
-| style="width: 94px;" | 2018/10/20
+| style="width: 73px;" | 2018/10/20
-| style="width: 70px;" | POC?
+| style="width: 70px;" |
+WISEPoint
+:600
 | style="width: 49px;" |
 [http://eflow.advantech.com.tw/eFlow/Approve/Popup/Main.aspx?FORM_KIND=BAS.FORM.137&FORM_NO=9998&CALLER_ID=BAS.EMP.000023238&EMP_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.9053310&Continue_Approve=N&VIEW_PHASE_ID=VIEW&LOGON_REGION=zh-TW&CALL_PHASE_ID=APPROVE&CATALOG=1003&PAGEVER=1.0 9998]
-[http://eflow.advantech.com.tw/eFlow/Approve/Popup/Main.aspx?CALLER_ID=BAS.EMP.000023238&FORM_APPROVER_ID=BAS.FMAP.8975404&Form_Kind=BAS.FORM.137&Form_No=10001&GetNewSource=Y&Direction=CURRENT&QueryFormKind=&QueryApplicant=&ApplicantDept=&ApplyDateFrom=1980/01/01&ApplyDateTo=2018/11/27&AGENT_FLAG=1&QueryFormNo=&IfLastRecord=True 1001]
 | style="width: 230px;" | \\eossfs\EdgeSense\Customer-Service\東正-air compressor-20181020<br/>
@@ Line 312: / Line 342: @@
 | style="width: 71px;" | 宏遠
 | style="width: 73px;" | Alan.Kao
-| style="width: 59px;" | Sammy, Kyle
+| style="width: 123px;" | Sammy, Kyle
-| style="width: 38px;" | Hank.Peng
+| style="width: 75px;" | Hank.Peng
-| style="width: 84px;" | <span style="background-color: rgb(211, 211, 211);">-1 NI</span>
+| style="width: 65px;" | <span style="background-color: rgb(211, 211, 211);">-1 NI</span>
-| style="width: 94px;" | 2018/10/23
+| style="width: 73px;" | 2018/10/23
 | style="width: 70px;" | VIP&nbsp;?
 | style="width: 49px;" | <br/>
@@ Line 323: / Line 353: @@
 . batch config&nbsp;? by node
+| style="width: 227px;" | <br/>
+|-
+| style="width: 47px; text-align: center;" | 15
+| style="width: 119px;" | Porteus Linux
+| style="width: 71px;" | CHT
+| style="width: 73px;" | Sam / Neo
+| style="width: 123px;" | Maurice.Kao
+| style="width: 75px;" | Terry.Lu
+| style="width: 65px;" | <span style="background-color:#FFFF00;">FE&nbsp;</span>&nbsp; &nbsp;3/8
+| style="width: 73px;" | 2018/12/17
+| style="width: 70px;" | VIP&nbsp;?
+| style="width: 49px;" | <br/>
+| style="width: 230px;" | <br/>
+| style="width: 227px;" | <br/>
+|-
+| style="width: 47px; text-align: center;" | 16
+| style="width: 119px;" | OPC-UA for demo
+| style="width: 71px;" | 工研院
+| style="width: 73px;" | Sammy
+| style="width: 123px;" | Sammy
+| style="width: 75px;" | Luke, Hank
+| style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8&nbsp;
+| style="width: 73px;" | 2019/01/10
+| style="width: 70px;" | POC
+| style="width: 49px;" | 10215&nbsp;&nbsp;&nbsp;&nbsp;<br/>
+| style="width: 230px;" | <br/>
+| style="width: 227px;" | [[OPC-UA_Service|OPC-UA Service]]
+|-
+| style="width: 47px; text-align: center;" | 17
+| style="width: 119px;" | Gantt chart for TLS
+| style="width: 71px;" | TED
+| style="width: 73px;" | Rison
+| style="width: 123px;" | Austin.Ciou
+| style="width: 75px;" | Allen.Kao
+| style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8&nbsp;
+| style="width: 73px;" | 2019/10/14
+| style="width: 70px;" |
+WISEPoint:
+| style="width: 49px;" | 11269
+| style="width: 230px;" | <br/>
+| style="width: 227px;" | [[Gantt-chart-for-TLS|Gantt-chart-for-TLS]]<br/>
+|-
+| style="width: 47px; text-align: center;" | 18
+| style="width: 119px;" | Gantt chart for TLS - v1.2
+| style="width: 71px;" | TED
+| style="width: 73px;" | Rison
+| style="width: 123px;" | Austin.Ciou
+| style="width: 75px;" | Allen.Kao
+| style="width: 65px;" | <span style="background-color:#00FF00;">RS</span> 8/8
+| style="width: 73px;" | 2019/12/05
+| style="width: 70px;" | WISEPoint: 200
+| style="width: 49px;" | <br/>
+| style="width: 230px;" |
+. Name of TLS, 2. Status - at&nbsp;Left block
+| style="width: 227px;" | [[Gantt-chart-for-TLS|Gantt-chart-for-TLS]]<br/>
+|-
+| style="width: 47px; text-align: center;" | 19
+| style="width: 119px;" | Gantt chart for TLS - v1.3<br/>
+| style="width: 71px;" | TED
+| style="width: 73px;" | Rison&nbsp;
+| style="width: 123px;" | Austin.Ciou
+| style="width: 75px;" | Allen.Kao
+| style="width: 65px;" | <span style="background-color:#FFFF00;">FE</span> 3/8
+| style="width: 73px;" | 2021/05/18
+| style="width: 70px;" | &nbsp;?
+| style="width: 49px;" | <br/>
+| style="width: 230px;" | Export a Gantt chart data to CSV - Time/Color/Speed
 | style="width: 227px;" | <br/>
 |}
@@ Line 336: / Line 437: @@
 = e-Flow =
-== Application Developing ==
+== Customization Software Service ==
-[[File:EdgeSense e-Flow2.jpg|900x600px|EdgeSense e-Flow.jpg]]
+[[File:EdgeSenseCustomizationServiceEflow-1.jpg|800x500px|eFlow-1]] [[File:EdgeSense e-Flow2.jpg|800x500px|EdgeSense e-Flow.jpg]]
 == Technique Consultant ==
@@ Line 344: / Line 445: @@
 [[File:Edgesense technique consultant.jpg|900x600px|Edgesense technique consultant.jpg]]
-= EdgeSense Service and Charge =
+= EdgeSense Design-in Service and Price =
+== wise-point redeem process ==
+[[File:Flow of Customer Service with WISE-Point.jpg|800x400px|Flow of Customer Service with WISE-Point.jpg]]
 == Service ==
-{| border="1" cellspacing="1" cellpadding="1" style="width:500px;"
+{| border="1" cellspacing="1" cellpadding="1" style="width: 787px;"
 |-
 | <span style="font-size:large;">Type</span>
-| style="width: 225px;" | <span style="font-size:large;">Description</span>
+| style="width: 259px;" | <span style="font-size:large;">Description</span>
-| style="width: 58px;" | <span style="font-size:large;">Charge</span>
+| style="width: 142px;" | <span style="font-size:large;">Charge</span>
-| style="width: 96px;" | <span style="font-size:large;">Note</span>
+| style="width: 252px;" | <span style="font-size:large;">Note</span>
 |-
 | <span style="font-size:large;">Development</span>
-| style="width: 225px;" |
+| style="width: 259px;" |
 <span style="font-size:large;">* Customize Project</span>
 <span style="font-size:large;">* POC for Demo</span>
-| style="width: 58px;" | <span style="font-size:large;">Yes&nbsp;</span>
+| style="width: 142px;" | <span style="font-size:large;">Yes&nbsp;</span>
-| style="width: 96px;" |
+| style="width: 252px;" |
 <span style="font-size:large;">Depend on Project's Man-Day</span>
 |-
 | <span style="font-size:large;">Consulting</span>
-| style="width: 225px;" |
+| style="width: 259px;" |
 <span style="font-size:large;">* Technique Consulting</span>
@@ Line 374: / Line 479: @@
 <span style="font-size:large;">* Help to verify issue</span>
-| style="width: 58px;" |
+| style="width: 142px;" |
 <span style="font-size:large;">Free</span>
 <span style="font-size:large;">( 1~3 hours )</span>
-| style="width: 96px;" |
+| style="width: 252px;" |
-RD working hour&nbsp;
+<span style="font-size:large;">RD working hour&nbsp;</span>
-~ 3 hrs is free
+<span style="font-size:large;">1~ 3 hrs is free</span>
 |}
@@ Line 418: / Line 523: @@
 *[[Media:(ProjectNam)_(Customer)_URS_(Ver).docx|Template]]
-*[[Media:CSharpSampleforEISServiceSDK_TongHsing_URS_V1.0.docx|Sample]]
+*[[Media:(ProjectNam)_(Customer)_URS_(Ver) _Sample.docx|Sample]]
-SW Specification and Schedule - google drive excel ( RD )
+SW Specification and Proposal ( RD )
-*[[Media:EdgeSense-(Project-Name)_SW_Proposal_V2.0.docx|Template]]
+*[[Media:EdgeSense-(Project-Name)_SW_Proposal_V2.2.docxx|Template]]
-*[[Media:EdgeSense-xxx_Alarm_Event_SW_Proposal_V1.x.docx|Sample]]
+*[[Media:EdgeSense-(Project-Name)_SW_Proposal_V2.2-Sample_.docx|Sample]]
 Sample of Release Note and User Guide - txt and wiki ( RD & AE )
@@ Line 439: / Line 544: @@
 *[[Media:(ProjectName)_(Customer)_UseCase_(Date).docx|Template]]
 *[[Media:Modbus_Dalian_Heavy_Industry_UseCase_2018-08-31.docx|Sample]]
-[[Category:Editor]]